Lisa Moyo
@lisamoyo
Receptionist and administrative professional bringing 7+ years of warm, organized front-desk support.
What I'm looking for
I’m a receptionist and administrative professional with 7+ years of experience delivering a friendly, reliable first impression while keeping operations running smoothly. I manage front desks, handle client inquiries, and stay organised even under pressure to ensure every visitor and caller feels truly welcomed.
I’m confident across in-person reception and remote virtual administration, supporting management and customers daily. I handle calendar & scheduling, manage client relations, respond to email and live chat customer support, and keep accurate records through strong attention to detail.
I’ve supported customer-facing teams by managing multi-line phone systems, answering calls promptly, and handling customer complaint resolutions professionally. In addition, I coordinate stock and orders, manage sales orders, and coordinate deliveries efficiently to keep day-to-day service consistent.
I also bring marketing support through social media management on Facebook, TikTok, and Instagram, creating branded marketing materials, posters, and price lists using Canva and MS Office. I aim to join an organisation where my administrative reliability, customer focus, and multitasking strengths directly help deliver excellent service.
Experience
Work history, roles, and key accomplishments
Virtual Administrator
SHS Office Furniture & Upholstery
Sep 2023 - Present (2 years 9 months)
Provided daily administrative and virtual support, managing client inquiries, sales orders, and coordination of deliveries. Oversaw social media marketing activities and maintained accurate records to support smooth day-to-day operations.
Receptionist & Club Admin
Ignite Fitness Ferndale
Sep 2021 - Jul 2023 (1 year 10 months)
Greeted members and visitors and handled memberships, bookings, and account inquiries via phone and email. Scheduled personal training and fitness classes, processed payments, and maintained member records while providing professional front-desk support.
Reception Team Supervisor
Planet Fitness
Jan 2018 - Dec 2020 (2 years 11 months)
Supervised front desk staff and managed daily reception operations, ensuring excellent customer service for members and visitors. Handled escalated complaints, managed staff schedules and bookings, processed memberships and renewals, and maintained accurate records and reports.
Education
Degrees, certifications, and relevant coursework
ALX Africa
Virtual Assistant Certificate, Virtual Assistant
2024 - 2024
Completed a Virtual Assistant Certificate program with ALX Africa from May 2024 to September 2024.
University of South Africa (UNISA)
Diploma in Tourism Management, Tourism Management
2019 - 2022
Completed a Diploma in Tourism Management through UNISA in Pretoria from January 2019 to March 2022.
The TEFL Academy
TEFL Level 5 Diploma, Teaching English as a Foreign Language (TEFL)
2022 -
Earned a TEFL Level 5 Diploma through The TEFL Academy in Cape Town in June 2022.
Brainline Learning World
Matric Certificate, General Education
2016 - 2017
Completed a Matric Certificate in Pretoria from January 2016 to January 2017.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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