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Lisa Moyo

@lisamoyo

Receptionist and administrative professional bringing 7+ years of warm, organized front-desk support.

South Africa
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What I'm looking for

I’m looking for a role where I can deliver a warm front desk experience, manage scheduling and inquiries, and support customers confidently—whether on-site or virtually—while contributing organisation, record accuracy, and fast issue resolution.

I’m a receptionist and administrative professional with 7+ years of experience delivering a friendly, reliable first impression while keeping operations running smoothly. I manage front desks, handle client inquiries, and stay organised even under pressure to ensure every visitor and caller feels truly welcomed.

I’m confident across in-person reception and remote virtual administration, supporting management and customers daily. I handle calendar & scheduling, manage client relations, respond to email and live chat customer support, and keep accurate records through strong attention to detail.

I’ve supported customer-facing teams by managing multi-line phone systems, answering calls promptly, and handling customer complaint resolutions professionally. In addition, I coordinate stock and orders, manage sales orders, and coordinate deliveries efficiently to keep day-to-day service consistent.

I also bring marketing support through social media management on Facebook, TikTok, and Instagram, creating branded marketing materials, posters, and price lists using Canva and MS Office. I aim to join an organisation where my administrative reliability, customer focus, and multitasking strengths directly help deliver excellent service.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

ALX Africa logoAA

ALX Africa

Virtual Assistant Certificate, Virtual Assistant

2024 - 2024

Completed a Virtual Assistant Certificate program with ALX Africa from May 2024 to September 2024.

University of South Africa (UNISA) logoUU

University of South Africa (UNISA)

Diploma in Tourism Management, Tourism Management

2019 - 2022

Completed a Diploma in Tourism Management through UNISA in Pretoria from January 2019 to March 2022.

The TEFL Academy logoTA

The TEFL Academy

TEFL Level 5 Diploma, Teaching English as a Foreign Language (TEFL)

2022 -

Earned a TEFL Level 5 Diploma through The TEFL Academy in Cape Town in June 2022.

BW

Brainline Learning World

Matric Certificate, General Education

2016 - 2017

Completed a Matric Certificate in Pretoria from January 2016 to January 2017.

Tech stack

Software and tools used professionally

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