Linda User
@lindauser3
Content moderator and data annotator experienced in trust & safety, digital marketing, and customer support.
What I'm looking for
I am a content moderator and data annotator with hands-on experience in trust & safety, customer support, and digital marketing. I deliver accurate, high-quality moderation and annotation to reduce harmful content and improve AI systems.
At Majorel I evaluate user-generated reports and enforce community standards, directly helping to reduce hate, bullying, and misinformation. I have also worked in Trust & Safety roles handling highly sensitive content and safety investigations for platform and app customers.
My background includes digital marketing work—social media advertising, WordPress (HTML/CSS), Google Analytics, and creative editing with GIMP and Inkscape—as well as practical customer-facing roles in hospitality that strengthened my communication and problem-solving skills.
I am detail-oriented, quality-driven, and collaborative, providing feedback on annotation guidelines and supporting teams to improve processes and outcomes.
Experience
Work history, roles, and key accomplishments
Trust & Safety Moderator
Teleperformance
Nov 2023 - Nov 2024 (1 year)
Reviewed, classified and removed highly sensitive content and conducted safety investigations for a taxi app while providing customer support in Croatian and English.
Bartender
Puntera d.o.o.
Mar 2018 - Oct 2023 (5 years 7 months)
Prepared cocktails and food items, processed payments, maintained supplies and cleanliness, and provided customer service in a busy bar environment.
Stateroom Steward
Viking Cruises
May 2023 - Aug 2023 (3 months)
Maintained public areas and staterooms, performed laundry and guest communication duties, and participated in safety drills aboard river vessels.
Digital Marketing Specialist
Exact Byte d.o.o.
Apr 2019 - Apr 2020 (11 months)
Managed social media advertising, created banners and logos, built WordPress sites (CSS/HTML), and analyzed performance with Google Analytics and AdSense.
Accounting Assistant
Matrix j.d.o.o.
Jul 2017 - Nov 2017 (4 months)
Performed basic accounting duties, prepared financial records and supported office administration tasks.
Kitchen Worker
Hotel Galija
Mar 2016 - Sep 2016 (6 months)
Assisted with food preparation, dishwashing, serving meals and cleaning hotel rooms and public areas during peak service periods.
Seasonal Cleaner
PMB Servis d.o.o.
May 2015 - Sep 2015 (4 months)
Performed seasonal resort cleaning duties including apartment and pool-area cleaning, linen replacement and supply restocking.
Education
Degrees, certifications, and relevant coursework
University of Juraj Dobrila - Faculty of Economics and Tourism
Master of Science, Business Informatics
2017 - 2021
Completed a Master's degree in Business Economics (Business Informatics) with a thesis on digital transformation of a hotel company.
University of Juraj Dobrila - Faculty of Economics and Tourism
Bachelor of Arts, Business Informatics
2012 - 2017
Earned a Bachelor's degree in Business Economics (Business Informatics) with a thesis on the fundamental principles of advertising on social networks.
Vocational School in Pula
High school diploma, Food Technology
2008 - 2011
Completed a high school diploma as a Food Technician with vocational training in food-related operations and hygiene.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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