Looking for a job

Linda Elmer

@lindaelmer

Customer service representative at the Internal Revenue Service who handled taxpayer inquiries, maintained account records, and processed refunds.

United States

Message

What I'm looking for

I’m seeking a Remote Inbound Support Agent role with Socket.dev where I can use my experience providing detailed information and maintaining accurate records.

At the Internal Revenue Service, I responded to taxpayer inquiries and explained tax regulations, both by phone and in writing.

I maintained records of tax returns and supporting documents, and made account adjustments to keep data accurate.

I also processed and issued tax refunds according to established procedures. I’m seeking a Remote Inbound Support Agent role with Socket.dev.

Experience

Work history, roles, and key accomplishments

Data Entry Clerk

Internal Revenue Service

Dec 2012 - Jan 2015 (2 years 1 month)

Ensured timely and accurate entry of taxpayer data.

Data Entry Accuracy Attention To Detail

Customer Service Representative

Internal Revenue Service

Feb 1986 - Nov 2012 (26 years 9 months)

Addressed taxpayer inquiries, providing comprehensive information on tax regulations. Maintained accurate records of tax returns and associated documentation for client accounts.

Customer Service Tax Regulations Record keeping Data Integrity Account Management