Linda Crisanto

Coordinated care for pediatric patients with complex medical needs, optimizing care pathways and partnerships with payers to improve access to specialty services and reduce barriers to care.

Performed advanced assessments and care planning for critically ill pediatric cardiac patients, coordinating multidisciplinary transition-of-care processes and reducing ER visits and readmissions by 32% over six months.

Monitored pediatric and adult surgical patients and supported OR workflow and sterile field maintenance while documenting care in EPIC to ensure safe, efficient perioperative operations.

Managed client pipeline using Salesforce CRM and delivered consultative sales that produced $150,000 in booked revenue (373% of quota), contributing to the Top Team NY revenue record.

Directed nursing operations including recruitment, staff development and performance evaluations to build high-performing teams and improve patient satisfaction and community outreach.

Provided postpartum care to mothers and newborns, supported unit operations, and implemented evidence-based practices to ensure patient safety and satisfaction.

Delivered advanced care for critically ill neonates including ventilated and surgical cases, managed complex monitoring equipment, and facilitated communication with diverse families.

Completed an international MBA with a focus on healthcare operations, process improvement, and data-driven decision-making; graduated July 2021.

Grade: With Honors

Activities and societies: Alpha Epsilon Delta (Pre-Health Honors Society), Senior Class President, Vice President for AED

Graduated with a Bachelor of Science in Nursing with honors; completed a minor in Education and participated in honors and leadership activities.