Open to opportunities

Kiley Miller

@kileymiller

Message

Registered Nurse and Health Services Administration graduate committed to patient-centered care.

United States

Message

What I'm looking for

I seek a patient-focused role combining bedside nursing with operational responsibilities, opportunities for mentorship, growth, and collaborative team environments.

I am a Registered Nurse with a Bachelor of Science in Health Services Administration and an Associate of Science in Nursing, blending clinical skill with administrative insight. I graduated with a 4.0 GPA and participated actively in honor and professional societies.

My clinical experience includes 635 patient care hours across Med-Tele, Oncology, Cardiopulmonary, Behavioral Health, Labor & Delivery, Postpartum, Neurological ICU, and pediatric rotations including Neonatal ICU. I have hands-on experience in patient care, advocacy, and clinical mentorship for first- and second-semester nursing students.

In administrative and service roles, I completed a Health Services Administration internship where I facilitated patient scheduling, submitted insurance claims, created cost estimates, coordinated marketing, and supported community Medicare education events. I also have supervisory experience as a shift manager and server, managing teams, cash reconciliation, and customer issue resolution.

I hold active nursing licensure and ACLS certification, and I bring strengths in patient advocacy, organization, Excel, time management, and team leadership. I seek to contribute clinical excellence and operational improvements in a patient-centered healthcare setting.

Experience

Work history, roles, and key accomplishments

Server / Shift Manager

Huey Magoo's

Jul 2023 - Oct 2025 (2 years 3 months)

Led a team of servers during peak hours, balanced cash drawers, and resolved guest concerns to ensure high customer satisfaction. Trained staff, managed end-of-shift procedures, and supported store operations across the Greater Orlando area.

Customer Service Cash Handling Team Leadership Training Conflict Resolution Accountability Organization

Registered Nurse

AdventHealth

Jan 2024 - Aug 2025 (1 year 7 months)

Completed adult and pediatric clinical rotations across Med-Tele, Oncology, ICU, Labor & Delivery, Postpartum, Neurology, and Neonatal units, delivering patient-centered care during 635 clinical hours. Mentored first- and second-semester nursing students and supported multidisciplinary teams to improve patient outcomes.

Patient Care Mentorship Patient Advocacy ACLs Time Management

Health Services Administration Intern

Ultrasound Care Specialist

Aug 2023 - Dec 2023 (4 months)

Facilitated patient scheduling and insurance claim submissions, created cost estimates, and coordinated marketing and community healthcare events to increase access to Medicare education and resources. Produced patient resource brochures and supported communication between clinical and administrative staff.

Patient Scheduling Insurance Claims Medical Administration Marketing Coordination Community Outreach Excel Patient Advocacy

Education

Degrees, certifications, and relevant coursework

University of Central Florida

Bachelor of Science, Health Services Administration

Grade: 4.0 GPA

Activities and societies: Active member of Tau Sigma Zeta Transfer Honor Society

Completed a Bachelor of Science in Health Services Administration and maintained a 4.0 GPA; active member of Tau Sigma Zeta Transfer Honor Society.

Seminole State College

Associate of Science, Nursing

Activities and societies: Active member of Student Nursing Association; mentor to first- and second-semester nursing students

Earned an Associate of Science in Nursing and completed clinical rotations across med-telemetry, oncology, cardiopulmonary, behavioral health, labor & delivery, postpartum, neurological ICU, and neonatal and pediatric units.