Leah Jacoby

Oversee and lead a team delivering home care to medically complex pediatric patients, manage caseloads, develop personalized treatment plans, and coordinate care with external providers to ensure positive outcomes.

Traveled to client sites regionally and nationally to educate healthcare professionals on critical care monitors, provided in-services and go-live support, and escalated clinical customer needs to improve device utilization and safety.

Conducted telephonic outreach to members with complex health needs, developed care plans, coordinated care across settings, and provided clinical education to improve member navigation and health outcomes.

Provided bedside care for premature and critically ill neonates, assessed patient status, developed and evaluated care plans, and coordinated discharge planning and family education to support complex neonatal outcomes.

Cared for critically ill neonates in a Level III NICU, performed assessments, implemented and monitored complex care plans, and collaborated with multidisciplinary teams for discharge and family support.

Managed care for neonates requiring intensive support, developed and evaluated individualized nursing plans, and coordinated with ancillary staff to optimize patient and family outcomes.

Led product demonstrations and training on BD safety-engineered needles and catheter/infusion products, facilitated sessions on insertion and maintenance techniques, and served as a recognized expert in device safety and IV techniques.

Provided neonatal intensive care including complex interventions for premature and critically ill infants, assessed and adjusted care plans, and collaborated on discharge planning and referrals.

Completed a Bachelor of Science in Nursing at the University of Miami from 2003 to 2005, preparing for clinical nursing practice and licensure.

Completed a Bachelor of Arts in Psychology at the University of South Florida from 1988 to 1992.