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Rhonda B.

@lilyylee

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Virtual Assistant specializing in administrative support, customer service, e-commerce, and social media operations.

Trinidad and Tobago

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What I'm looking for

I’m seeking full-time or part-time international remote opportunities where I can support teams and customers through organized administration, customer service, e-commerce operations, social media support, and professional communication.

I’m an organized and adaptable virtual assistant with experience in administrative support, customer service, e-commerce, social media, and day-to-day business operations.

Through my own online business, Lee’s Beauty Cove, I manage Shopify product listings, customer communication, order processing, social media content, Meta advertising, and business operations from inquiry through fulfillment.

I also have experience supporting a legal office, where I handled scheduling, telephone and email communication, document preparation, confidential file management, correspondence, and invoicing.

I’m currently pursuing an LLB and am interested in remote opportunities where I can provide reliable administrative, customer service, e-commerce, and business support to international teams.

Experience

Work history, roles, and key accomplishments

Current

Business Owner

Current

Lee's Beauty Cove

Jan 2020 - Present (6 years 7 months)

Manage the day-to-day operations of an online retail business, including customer service, order processing, and administrative tasks. Oversee Shopify website operations, social media content, product listings, and Meta advertising campaigns.

Customer Service Order Processing Shopify Social Media Management Meta Ads Content Creation Canva Administrative Support

Legal Secretary

Attorneys at Law

Apr 2025 - Aug 2025 (4 months)

Scheduled court matters and attorney-client conferences, managed communications, and prepared legal documents. Organized litigation files and assisted with administrative record-keeping.

Legal Administration Scheduling Client Communication File Management Invoicing

Secretary

ILAS Student Council

Dec 2022 - Dec 2023 (1 year)

Maintained diaries, arranged appointments, and prepared reports and documents. Organized meetings, including agendas and minutes, and maintained records.

Administrative Support Scheduling Meeting Coordination Record keeping

Customer Service Representative

Wonderful World Ltd.

Nov 2022 - Dec 2022 (1 month)

Assisted customers with product selection and provided professional service in a retail environment. Maintained assigned areas and replenished merchandise.

Customer Service Retail Product Knowledge Merchandising