Lily Reese
@lilyreese
Enthusiastic communication professional with a passion for customer service.
What I'm looking for
I am a dedicated and enthusiastic communication professional with a strong background in customer service and behavioral therapy. My experience as a Communication Crew Member at The Little Gym allowed me to develop my leadership skills while teaching children and fostering a positive team environment. I pride myself on providing outstanding customer service and ensuring that every member has a fulfilling experience.
Currently, I am pursuing my studies in Communication Sciences and Disorders at Abilene Christian University while working as a Registered Behavior Technician at ABC Therapy. In this role, I apply the principles of ABA therapy to help children with Autism reach their full potential. I am committed to creating engaging and therapeutic activities that promote learning and joy in every session.
As I continue to grow in my career, I am eager to apply my classroom knowledge in real-world settings and gain valuable industry experience. I am open to new opportunities that allow me to contribute positively to a team and make a difference in the lives of others.
Experience
Work history, roles, and key accomplishments
Registered Behavior Technician
ABC Therapy
Jan 2025 - Present (5 months)
Applied one-on-one ABA therapy principles to help children with Autism, implementing treatment plans and collecting data. Collaborated with a team to optimize treatment and foster a joyful atmosphere.
Customer Service
Mountain Plumbing Products
Jan 2024 - Present (1 year 5 months)
Responded to customer inquiries via various channels, offering product recommendations and technical support. Assisted with returns, exchanges, and warranty claims while maintaining up-to-date product knowledge.
Enthusiastic Communication Crew Member
The Little Gym
Jan 2022 - Present (3 years 5 months)
Led children's classes and contributed to team training, ensuring high standards of instruction. Provided outstanding customer service and membership experiences, maintaining client satisfaction.
Education
Degrees, certifications, and relevant coursework
Abilene Christian University
Bachelor of Science, Communication Sciences and Disorders
Currently pursuing a Bachelor of Science in Communication Sciences and Disorders online. Gaining knowledge in speech, language, and hearing sciences.
Texas Woman's University
Pre-Nursing, Pre-Nursing
Studied Pre-Nursing at Texas Woman's University. Focused on foundational coursework for a nursing career.
Grand Prairie Fine Arts Academy
High School Diploma, General Studies
Completed high school education at Grand Prairie Fine Arts Academy. Engaged in various academic and extracurricular activities.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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