Lily CLC
Open to opportunities

Lily C

@lilyc

Experienced customer service professional seeking remote opportunities.

United States
Message

What I'm looking for

Seeking a remote customer service role that offers opportunities for growth and aligns with my passion for education and helping others.

I am a dedicated customer service professional with over 8 years of experience in various roles, including retail and educational settings. My most recent position as Therapeutic Support Staff at Austin Centers for Exceptional Students has honed my skills in assisting children with their academic and behavioral development, utilizing CPI training, and maintaining detailed records of child behaviors.

In addition to my customer service expertise, I am currently pursuing a Bachelor's degree in Elementary and Special Education, with the goal of becoming a teacher. I am also expanding my technical skills through a Computer Class focused on Microsoft Word. My diverse experience includes managing teams, resolving customer issues, and ensuring efficient operations in fast-paced environments.

Experience

Work history, roles, and key accomplishments

AS

Therapeutic Support Staff

Austin Centers for Exceptional Students

Aug 2023 - Nov 2024 (1 year 3 months)

Assisted children with their work and behaviors, providing support in a classroom setting. CPI trained and certified in First Aid and CPR. Helped the teacher with lesson plans and documented child behaviors using a database.

BW

Cashier/Hostess

Buffalo Wild Wings

May 2023 - Jun 2023 (1 month)

Managed customer interactions by answering phones, bagging to-go orders, and seating customers in the dining area.

SU

Sandwich Artist

Subway

Dec 2022 - Mar 2023 (3 months)

Made sandwiches and interacted with customers, handling cash register operations and ensuring customer satisfaction.

SM

Deli Associate

Sprouts Farmers Market

Feb 2023 - Mar 2023 (1 month)

Prepared prepackaged sandwiches and sliced meats and cheeses for customers, ensuring quality and freshness.

NR

Cashier

Nordstrom Rack

Apr 2022 - Nov 2022 (7 months)

Rang up customers and provided assistance, ensuring a positive shopping experience through effective customer interaction.

FS

Cashier

Fry's Food Stores

Sep 2021 - Jan 2022 (4 months)

Worked at the front end of the store as a cashier, managing transactions and assisting customers.

JJ

Delivery Driver/Manager

Jimmy John's

Apr 2014 - Jun 2021 (7 years 2 months)

Worked for 7.5 years in various roles including delivery driver and in-shop sandwich maker. Managed staff, handled customer issues, and ensured order accuracy.

Education

Degrees, certifications, and relevant coursework

Rio Salado Community College logoRC

Rio Salado Community College

Bachelor's Degree, Elementary and Special Education

2024 -

Currently pursuing a Bachelor's degree in Elementary and Special Education. Taking a Computer Class to enhance skills in Microsoft Word.

PS

Pinnacle High School

High School Diploma, General Education

2006 - 2008

Tech stack

Software and tools used professionally

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Lily C - Therapeutic Support Staff - Austin Centers for Exceptional Students | Himalayas