lilsparkle User

LU

Open to opportunities

lilsparkle User

@lilsparkleuser

Detail-oriented Surgical Scheduler skilled in patient scheduling and insurance processing.

What I'm looking for

I’m looking for a healthcare-focused administrative role where I can own scheduling, insurance processing, and accurate record-keeping, while collaborating with teams that value detail, responsiveness, and organized office operations.

I’m a detail-oriented administrative professional focused on keeping healthcare operations running smoothly. In my current role as a Surgical Scheduler / Front Desk, I manage high-volume calls, coordinate appointments, verify insurance, process payments, and maintain patient records and scheduling systems.

Previously, I supported HR processes as a Human Resource Associate by reviewing onboarding documents, maintaining employee records, and creating job postings while responding to inquiries. Earlier experience across front desk and dental reception roles strengthened my customer service, electronic record maintenance, scheduling, and office management skills—always with strong time management and careful documentation.

Experience

Work history, roles, and key accomplishments

VG

Current

Surgical Scheduler / Front Desk

Current

Virtua Surgical Group

Jun 2025 - Present (1 year 1 month)

Manage high-volume calls and coordinate patient appointments, including verifying insurance and processing payments. Maintain patient records and scheduling systems.

Patient Scheduling Insurance Processing Payment Processing Medical Records Scheduling Systems Customer Service Microsoft Office Time Management

SD

Human Resource Associate

State of Delaware DNREC

Mar 2024 - Feb 2025 (11 months)

Reviewed onboarding documents and supported HR processes, including creating job postings and responding to inquiries. Maintained employee records.

HR Support Job Posting Electronic Filing

CC

Dental Receptionist

Chesapeake Health Care

Jan 2023 - Feb 2024 (1 year 1 month)

Managed front desk operations and scheduling while processing insurance and payments. Maintained electronic patient records.

Front Desk Operations Patient Scheduling Insurance Processing Payment Processing Electronic Recordings Customer Service Microsoft Office Time Management

FO

Front Desk Clerk

First State Orthopedic

Jul 2021 - Dec 2022 (1 year 5 months)

Handled scheduling and patient check-in/check-out and prepared charts. Verified insurance and supported office operations.

Scheduling Patient Check In Chart Preparation Insurance Verification Office Operations Customer Service

US

Clerical Assistant

University of Maryland Eastern Shore

Sep 2020 - May 2021 (8 months)

Provided administrative support and maintained records and spreadsheets. Assisted with COVID-19 tracking.

Administrative Support Records Management Spreadsheets COVID 19 Tracking Customer Service Electronic Filing

Education

Degrees, certifications, and relevant coursework

US

University of Maryland Eastern Shore

Bachelor of Science, Criminal Justice

Earned a B.S. in Criminal Justice with a minor in Biology, completed in December 2023.

Tech stack

Software and tools used professionally

Clerk

Availability

Open to opportunities

Location

Zimbabwe

Authorized to work in

Job categories

Surgery Scheduler Front Desk Attendant Dental Receptionist Human Resources Associate Clerical Administrative Surgical Scheduling Medical Scheduler Surgery Scheduling Healthcare Scheduler

Skills

Patient Scheduling Insurance Processing HR Support Electronic Filing Customer Service Microsoft Office Time Management Appointment Coordination Insurance Verification Payment Processing Onboarding coordination Employee records management Spreadsheet Management Clerk

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