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Liliya Ruseva

@liliyaruseva

IT Functional Analyst at KBC Global Services, translating fraud monitoring requirements into functional designs and delivery stories.

Bulgaria
Message

At KBC Global Services Branch Bulgarian/Business Unit KBC GSBG Sourcing Services, I work on IBF, an internal bank fraud monitoring application. I translate business requirements into functional requirements, document them in Confluence, and create JIRA stories and tasks for agile delivery.

Previously, I worked as an IT Functional Analyst at KBC Shared Service Center/ Digital Development Center and as an IT Enterprise Architecture Business Analyst at VIVACOM, defining requirements and IT solutions. At Nestle Bulgaria SA, I worked on trade marketing, POS materials, and in-store visibility; I also managed the Nestle corporate shop team and activities.

Experience

Work history, roles, and key accomplishments

KB
Current

IT Functional Analyst

KBC Global Services Branch

Nov 2023 - Present (3 years)

Transforming business requirements into functional requirements and maintaining documentation in Confluence. Collaborating with agile teams to deliver requirements via JIRA, leading meetings, and participating in incident investigations.

KC

IT Functional Analyst

KBC Shared Service Center

Oct 2021 - Oct 2023 (2 years)

Transformed functional and non-functional requirements into documented functional designs, collaborated with internal experts, and managed JIRA features and user stories. Followed SAFe methodology and participated in agile ceremonies.

NS

Corporate Trade Marketing Specialist / CCSD AVA Specialist

Nestle Bulgaria SA

Feb 2010 - Apr 2016 (6 years 2 months)

Identified trends and opportunities for POS materials, developed and implemented POSM packages, and evaluated efficiency. Managed corporate shop team and collaborated with agencies for trade standards.

Education

Degrees, certifications, and relevant coursework

New Bulgarian University logoNU

New Bulgarian University

Bachelor's degree, Economics

Bachelor's degree in Economics with a focus on Marketing, Advertising, and Public Relations.

Tech stack

Software and tools used professionally

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