Daniel Bankov
@danielbankov
Senior Business Analyst at Energize Global Services, assigned to Worldline SA; specified an SLA/SLO reporting workflow adopted by six banking clients.
BulgariaWhat I'm looking for
At Energize Global Services, assigned to Worldline SA, I designed and specified an automated SLA/SLO data-collection workflow for six banking clients. It replaced a largely manual, incident-driven process and remained in use.
I translate business and operational needs into requirements, user stories, and acceptance criteria, and maintain and prioritise backlogs in Jira. I also manage Work Orders and Change Requests and coordinate production incidents across more than 20 systems.
At KBC Group Bulgaria, I documented requirements for banking functionality, including a savings-account product on Temenos T24, and ran UAT sessions using SQL and Postman. Earlier, as Product Manager at Amperel, I worked on product lifecycle activities and analysed sales by product and location. I’m targeting Technical Product Owner roles in banking, payments, and fintech.
Experience
Work history, roles, and key accomplishments
Senior Business Analyst
Energize Global Services
Jan 2022 - Oct 2026 (4 years 9 months)
Designed and specified an automated SLA/SLO data-collection workflow for multiple banking clients, replacing a manual process. Translated business needs into requirements and user stories in an Agile/Scrum environment.
IT Solution Business Analyst / Functional Analyst
KBC Group Bulgaria
Aug 2020 - Mar 2022 (1 year 7 months)
Elicited and documented requirements for banking functionality, including a savings-account product on Temenos T24. Defined business rules and acceptance criteria, and ran UAT sessions validating data with SQL and Postman.
Product Manager
Amperel
Jan 2019 - Dec 2020 (1 year 11 months)
Managed product lifecycle activities including positioning, pricing, promotions, and distribution. Analyzed sales by product and location to inform promotional and distribution decisions.
Social Media Marketing
Beshared
Jan 2018 - Dec 2019 (1 year 11 months)
Handled social media marketing activities.
Freight Forwarder
PLC Trans
Jan 2017 - Dec 2018 (1 year 11 months)
Worked as a freight forwarder.
Credit Consultant
Bank DSK
Jan 2015 - Dec 2016 (1 year 11 months)
Worked as a credit consultant.
Education
Degrees, certifications, and relevant coursework
University of National and World Economy
Bachelor of Arts, Public Administration
2013 - 2018
Bachelor of Arts in Public Administration from the University of National and World Economy, completed in 2018.
Tech stack
Software and tools used professionally
Availability
Location
BulgariaAuthorized to work in
Salary expectations
Social media
Job categories
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