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Mila Ilieva

@milailieva

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Detail-oriented business/system analyst with expertise in bank card systems.

Bulgaria

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What I'm looking for

I am looking for an AI training-focused role - data labelling, data annotation.

I am a detail-oriented and experienced business/system analyst with a strong focus on bank card systems. My most recent role as a Senior System Analyst at Unicredit Bulbank has allowed me to hone my skills in requirements elicitation, functional and technical analysis, and the preparation of functional specifications. I take pride in my ability to evaluate solutions for integration with existing bank systems while adhering to IT and security standards.

Prior to my current position, I worked as a Business Analyst at Mtel and Vereo Technologies, where I was responsible for high-level and detailed business analysis, project documentation, and mobile application development from concept to store submission. My experience as a Solution Analyst at Experian Decision Analytics further solidified my expertise in designing and supporting end-to-end business solutions, particularly in fraud and identity management.

Experience

Work history, roles, and key accomplishments

Senior System Analyst

Unicredit Bulbank

Jan 2016 - Dec 2025 (9 years 11 months)

Conducted business and system analysis for the bank's card management system and mobile application. Participated in requirements elicitation, functional and technical analysis, and solution evaluation.

Business Analysis Systems Analysis Functional Specifications Test scenarios

Business Analyst

Mtel

Jan 2015 - Dec 2015 (11 months)

Performed high-level and detailed business analysis of telco systems. Prepared project documentation for new solution implementations.

Business Analysis Telco Solutions Documentation Implementation Requirements Gathering

Business Analyst

Vereo Technologies

Jan 2009 - Dec 2015 (6 years 11 months)

Gathered business requirements and conducted business analysis for mobile applications. Managed projects from concept to store submission and post go-live analysis.

Business Analysis Functional Specifications Mobile Application Project Management

Solution Analyst

Experian Decision Analytics

Jan 2006 - Dec 2009 (3 years 11 months)

Designed, implemented, and supported end-to-end Fraud and ID business solutions. Analyzed software configurations to improve system performance and contributed to incident management.

Solution Design Fraud Detection Software Configuration Incident Management

Financial Assistant

Various Financial Companies

Jan 2001 - Dec 2006 (5 years 11 months)

Gained financial and accounting experience, including operational bookkeeping. Prepared monthly and yearly financial reports.

Financial Accounting Bookkeeping Financial Reporting Operational Management Data Analysis

Education

Degrees, certifications, and relevant coursework

Sofia University St. Kliment Ohridski

Bachelor of Business Administration, Business Administration

1995 - 1999

Completed a Bachelor of Business Administration, focusing on core business principles and practices. Gained foundational knowledge in areas relevant to business operations and management.