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Irena Prokopova

@irenaprokopova

BI and Reporting Analyst at VMware, creating SAP HANA reporting systems and executive performance dashboards.

At VMware, I architect and deploy end-to-end reporting systems, KPI metrics, and executive performance dashboards using SAP HANA, Excel, and Confluence. I also introduced and administer the company’s time tracking system to support operational efficiency and precise resource allocation.

Previously at VMware, I standardized go-to-market business rules and built SAP HANA reconciliation reports. At ServiceSource (Concentrix) and GTT (Interoute), I held business intelligence and reporting roles.

Experience

Work history, roles, and key accomplishments

VM

Current

Senior Business and Partner Analyst

Current

Apr 2022 - Present (4 years 6 months)

Architected and deployed end-to-end reporting systems, KPI metrics, and executive dashboards using SAP HANA, Excel, and Confluence. Managed contractor lifecycle and collaborated with cross-functional teams to translate business requirements into analytical insights.

SAP Hana Excel Confluence KPI Metrics Reporting Data Modeling Business Analysis Contractor Management

VM

Senior Sales Business Operations Analyst

Jun 2019 - Apr 2022 (2 years 10 months)

Standardized go-to-market business rules globally and ensured data integrity of bookings in enterprise data models. Partnered with sales leadership, finance, and IT to align EDW bookings data with governance policies and achieve SLAs.

SAP Hana Data Modeling Sales Operations Business Rules EDW Forecasting Pipeline Tools

SC

Business Intelligence Manager

ServiceSource (Concentrix)

Jun 2018 - May 2019 (11 months)

Managed business intelligence operations and reporting solutions.

Business Intelligence Reporting Data Analysis

GI

Manager Reporting, Business Applications

GTT (Interoute)

Jun 2015 - Jun 2018 (3 years)

Managed reporting and business applications.

Reporting Business Applications Data Analysis

GI

Senior Reporting Analyst

GTT (Interoute)

May 2013 - May 2015 (2 years)

Developed and maintained reporting solutions.

Reporting Data Analysis SQL

BV

Coordinator & Customer Service Rep

BTC – Vivacom

Apr 2010 - Feb 2013 (2 years 10 months)

Coordinated operations and provided customer service.

Customer Service Coordination

AT

HR Assistant

A1 Telecommunications

Mar 2009 - Mar 2010 (1 year)

Assisted with human resources tasks.

Human Resources Administration

Education

Degrees, certifications, and relevant coursework

UE

University of World and National Economy

Master's degree, HR Management

2012 - 2015

Master's degree in HR Management from the University of World and National Economy, Sofia, from 2012 to 2015.

UE

University of World and National Economy

Bachelor's degree, Sociology

2008 - 2012

Bachelor's degree in Sociology from the University of World and National Economy, Sofia, from 2008 to 2012.

Tech stack

Software and tools used professionally

Tableau

Salesforce

Jira

Python

Confluence

SQL

Availability

Looking for a job

Location

Bulgaria

Authorized to work in

Salary expectations

88k+ USD

Social media

Job categories

BI Reporting Analyst Reporting Analyst Business Operations Analyst Business Intelligence Manager Reporting Manager

Skills

Business Intelligence Business Reporting SAP Hana SQL Relational Databases Data Modeling KPI Metrics Executive Dashboards Business Objects Tableau Microsoft Excel Advanced Python Salesforce Siebel Jira

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