Open to opportunities

Lili Villegas

@lilivillegas

Message

I streamline operations through administrative support and project coordination.

Belgium

Message

What I'm looking for

I'm looking for an administrative support or project coordination role where I can improve workflows, manage documentation and reporting, coordinate teams, and contribute to accurate, efficient operations in a collaborative environment.

I've supported daily operations at IBC Group, managing scheduling, documentation, internal communication, confidential records, and administrative procedures across HR, finance, and general operations.

At Western Union, I resolved an average of 10 customer cases daily with a 90% satisfaction and resolution rate while preparing financial and operational reports in a high-volume environment.

I've also coordinated inventory, project documentation, risks, suppliers, and stakeholder updates at Hiperfarmacias S.A. I bring over five years of experience improving workflows, supporting remote multicultural teams, and keeping operations accurate and efficient.

Experience

Work history, roles, and key accomplishments

Administrative Assistant

IBC Group

Jun 2022 - Jul 2026 (4 years 1 month)

Delivered administrative support for daily operations, scheduling, documentation, and internal communication. Developed and implemented administrative procedures for HR, finance, and general operations, improving workflow efficiency.