Lilija SobolevaLS
Looking for a job

Lilija Soboleva

@lilijasoboleva

Senior Compliance Specialist | KYC & AML Expertise | Training | Quality Control Specialist

Latvia

What I'm looking for

I'm looking for fully remote work options that I can perform while staying in Latvia. This is my main priority in my job search.

Compliance and onboarding professional with over 6 years of experience in quality assurance and KYC processes, expert in AML and documentation management. Key achievements include maintaining a KYC quality score of 97% through effective QA frameworks and training over 50 agents, achieving a 93% or higher quality score during their probation period. Additionally, the redesign of KYC procedures increased issue resolution in the first response by 15%.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Biznesa augstskola Turība logoBT

Biznesa augstskola Turība

Certificate, Project Management

2019 - 2019

Certificate in Project Management.

Baltic International Academy logoBA

Baltic International Academy

Bachelor's degree, Public Relations, Advertising, and Applied Communication

2013 - 2015

Bachelor's degree in Public Relations, Advertising, and Applied Communication.

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