Nikita Prokofjevs
@nikitaprokofjevs
I verify KYC documents, moderate content, and support compliance operations remotely.
LatviaWhat I'm looking for
I've worked across content moderation, customer support, and KYC verification in remote, international environments. Most recently, at Cybertexex, I conducted end-to-end KYC verification, assessed identity documents, and maintained accurate data in line with internal guidelines.
At Webhelp (Concentrix) and Wisebits, I handled social media content queues, content and document moderation, policy violations, and customer support. These roles strengthened my analytical decision-making, attention to detail, independence, and ability to work with sensitive content.
I also bring direct customer-facing sales experience from Southwestern Advantage in the United States. I work fluently in English and am comfortable with quality control, data accuracy, test cases, basic SQL, and API testing.
Experience
Work history, roles, and key accomplishments
Quality Control Operator
Cybertexex
Sep 2025 - Jun 2026 (9 months)
Worked in the AML field, responsible for conducting end-to-end KYC verification, including identity verification and document authenticity assessments, while ensuring accurate data entry and compliance with internal guidelines.
Support and Moderation Specialist
Wisebits
Nov 2024 - Apr 2025 (5 months)
Gained experience in content and document moderation, as well as customer support duties. The role was fully remote, requiring a high level of independence, self-management, attention to detail, and adaptability to shocking content.
Sales Representative
Southwestern Advantage
Jun 2023 - Aug 2023 (2 months)
Door-to-door sales experience in the United States over a three-month period. Improved English fluency, strengthened sales techniques, and developed strong communication and organizational skills through direct customer interaction.
Content Moderator
Webhelp (Concentrix)
Feb 2021 - May 2023 (2 years 3 months)
Handled multiple content queues involving various types of policy violations, demonstrating strong analytical and decision-making skills.
Education
Degrees, certifications, and relevant coursework
Daugavpils University
Non-degree, Business and Financial Processes
2020 - 2024
Completed 4-year degree coursework in business and financial processes (non-degree).
Daugavpils Technical College
Diploma, Logistics
2016 - 2020
Studied logistics at Daugavpils Technical College from 2016 to 2020.
Tech stack
Software and tools used professionally
Availability
Location
LatviaAuthorized to work in
Job categories
Skills
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