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Lilian IsioluLI
Looking for a job

Lilian Isiolu

@lilianisiolu

I turn customer and operational data into insights that improve adoption, engagement, and business outcomes.

Canada
Message

What I'm looking for

I'm seeking a remote-first, product-led environment where I can use customer data, CRM systems, and cross-functional collaboration to improve adoption, retention, and long-term customer growth.

I'm a customer-focused data professional with over ten years of experience across customer operations, data analytics, banking services, and revenue-facing work. At OESON and McBogxy Trading, I've gathered requirements, built reports and visualizations, and supported process improvements.

At Fidelity Bank PLC, I managed customer relationships, reporting, documentation, risk compliance, data migration, payroll, and transaction-related issues. I use SQL, Power BI, Tableau, Python, Excel, HubSpot, and Salesforce to turn customer data into actionable insights that support adoption, retention, and growth.

Experience

Work history, roles, and key accomplishments

OESON logoOE
Current

Data Analyst

Aug 2024 - Present (2 years 2 months)

Worked as Data Analyst at OESON.

McBogxy Trading logoMT

Data Analyst

Sep 2018 - Sep 2022 (4 years)

1. Requirement gathering and analysis
2. Reporting and visualization
3. Improvement and implementation.
4. Process improvement.

Fidelity Bank PLC logoFP

Data Quality Assurance

Jan 2007 - Aug 2018 (11 years 7 months)

1. Reporting and Documentation
2. Customer Relationship Management
3. Risk management compliance
4. Staff Supervision.
5. Financial Transaction Specialist
6. Payroll
7. Data Quality Assurance
8. Data Migration
9. Risk Management
10. Market Research
11. Product Promotion
12. Financial Advisory
13. Business Development

Education

Degrees, certifications, and relevant coursework

CA

Cisco Networking Academy

CSX Cybersecurity Fundamentals Certificate (CSXF)

Issued Aug 2025

WS

Wittenborg University of Applied Sciences

Master of Business Administration - MBA, Data Analytics

2022 - 2024

DC

Digital Witch Support Community

On Demand IT Skills Training

Issued Jun 2024

GO

Google

Technical Support Fundamentals

Issued Jun 2024

SC

Scrum.org

Professional Scrum Master™ II (PSM II)

Issued Apr 2022

NU

Nnamdi Azikiwe University

B.A, Linguistics

2001 - 2005

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