Open to opportunities

Likho Mbonomnyama

@likhombonomnyama

Message

Skilled Branch Manager with expertise in team and financial management.

South Africa

Message

What I'm looking for

I am seeking a role that allows me to leverage my management skills in a dynamic environment, focusing on team collaboration and operational excellence.

I am a dedicated Branch Manager with a proven track record of success in coordinating team and financial activities. My experience includes overseeing operations at Airlink, where I ensure adherence to company policies while fostering a collaborative team environment. My leadership style emphasizes open communication and conflict resolution, enabling my team to meet and exceed established goals.

With a strong background in IT, I have developed skills in configuring computers and managing network security, which complement my managerial expertise. I am adept at budgeting, forecasting, and expense tracking, ensuring accurate financial reporting and decision-making support. My commitment to continuous improvement drives me to implement effective strategies that enhance operational efficiency and profitability.

Experience

Work history, roles, and key accomplishments

Current

Branch Manager

Current

Airlink (PTY) Ltd

Mar 2021 - Present (4 years 5 months)

Responsible for ensuring adherence to company policies and procedures, monitoring progress against goals, and managing ground operations safely and profitably. Facilitated strong team collaboration, managed branch financials, and drafted disaster recovery plans for business continuity.

Project Management Financial Acumen Team Leadership Budget Management Policy Implementation Disaster Recovery Planning Operations Management Resource Allocation Conflict Resolution Strategic Planning

Passenger Service Supervisor

Airlink (PTY) Ltd

Feb 2020 - Feb 2021 (1 year)

Oversaw ticketing, gate, and ramp services, instructing passengers on safety and emergency procedures. Fostered partnerships with local airport operations and maintained administrative records to meet company requirements.

Customer Service Ticketing Gate Operations Ramp Administrative Support Problem Solving Partnership Development Safety Procedures Operational Management

Passenger Service Agent

Airlink (PTY) Ltd

Jul 2017 - Jan 2020 (2 years 6 months)

Instructed passengers on safety procedures, tagged baggage, and checked in luggage according to federal guidelines. Announced flight status updates, processed payments, and provided high-level customer service.

Customer Service Ticketing Payment Processing Public Announcements Communication Skills Problem Solving

IT Intern

OR Tambo Municipality

Jun 2016 - Jun 2017 (1 year)

Provided network configuration, user support, and troubleshooting for municipal officials, including adding new users and computers to the domain server. Supported the IT department in technology rollout, maintenance, and project facilitation.

User Support Information Security Cloud Storage Troubleshooting

Education

Degrees, certifications, and relevant coursework

Prince 2

Certificate, Project Management

Currently working towards the Prince 2 certification, which focuses on project management methodologies. Developing skills in planning, executing, and closing projects effectively.

HyperionDev

Certificate, Fullstack Web Development

2021 - 2022

Completed a comprehensive program in fullstack web development, gaining expertise in various programming languages and frameworks. Developed skills in both front-end and back-end web technologies.

Walter Sisulu University

National Diploma, IT(Software Development)

2012 - 2015

Activities and societies: Elected to Student representative for Software Dev 3 in 2015

Studied software development, focusing on programming principles and application development. Elected as a Student Representative for Software Development in 2015.

ISC2

Certificate, Cybersecurity

Obtained the ISC2 Certified Cybersecurity Certificate, demonstrating proficiency in cybersecurity principles and practices. Gained knowledge in protecting systems and data from cyber threats.

EC Council

Certificate, CEHv12

Achieved the EC Council CEHv12 certification, focusing on advanced ethical hacking techniques. Developed expertise in penetration testing and security auditing.