Liesle DavidsLD
Open to opportunities

Liesle Davids

@liesledavids

Detail-oriented professional with experience in administrative support and customer service.

South Africa

What I'm looking for

I am looking for a role that values efficiency and client satisfaction, where I can utilize my organizational skills.

My name is Liesle Davids, and I am a detail-oriented professional with extensive experience in administrative support, customer service, and travel coordination. I have a proven track record of managing clerical tasks efficiently, handling customer inquiries with care, and delivering effective travel solutions. My strong organizational and communication skills have consistently contributed to business efficiency and client satisfaction.

Throughout my career, I have held various positions that have honed my skills in customer service and administration. From my early days as a Call Centre Agent at Trraveling Club International to my current role as a Travel Desk Consultant at Jarat Tours, I have developed a comprehensive understanding of the importance of client relations and operational efficiency. My experiences at companies like Pick N Pay and Woolworths Distribution Centre have further strengthened my ability to work effectively in fast-paced environments.

I am now seeking a new opportunity where I can leverage my skills and experience to make a meaningful impact. I am passionate about contributing to a team that values efficiency and customer satisfaction, and I am excited about the possibility of bringing my expertise to a new organization.

Experience

Work history, roles, and key accomplishments

AA

Collections Agent

A De Vos Attorneys

Oct 2021 - Apr 2024 (2 years 6 months)

Managed collections processes, communicating with clients to resolve outstanding debts. Developed negotiation skills and maintained accurate records.

CT

Administrative Clerk

City Of Cape Town

Jun 2021 - Sep 2021 (3 months)

Provided administrative support, managing clerical tasks and assisting with customer inquiries. Contributed to the efficiency of office operations.

PP

Cashier

Pick N Pay

Mar 2008 - Mar 2013 (5 years)

Managed cash transactions and provided excellent customer service in a retail environment. Ensured accuracy in handling payments and maintained a friendly atmosphere.

TI

Call Centre Agent

Trraveling Club International

Mar 2006 - Aug 2007 (1 year 5 months)

Provided customer service support in a call center environment, handling inquiries and resolving issues efficiently. Developed strong communication skills while managing customer interactions.

Education

Degrees, certifications, and relevant coursework

FC

False Bay College

Certificate, Engineering

2020 - 2020

Completed Electrical Engineering Level 2 to gain foundational knowledge and skills in electrical systems and engineering principles.

CT

College Of Cape Town

Certificate, Education

2016 - 2016

Studied Early Childhood Development to understand the principles of child development and education.

AC

ACTC Computer Training Centre

Certificate, Information Technology

2011 - 2011

Completed a Computer Practice course focusing on essential computer skills and software applications.

CC

Cape College

Certificate, Customer Service

2007 - 2007

Completed a Call Centre Course to gain skills in customer service and communication within a call center environment.

RS

Rocklands High School

Grade 11, General Education

Completed secondary education with a focus on subjects including English, Afrikaans, Mathematical Literacy, Tourism, Business Studies, and Life Sciences.

Tech stack

Software and tools used professionally

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Liesle Davids - Travel Desk Consultant - Jarat Tours | Himalayas