Liesle Davids
@liesledavids
Detail-oriented professional with experience in administrative support and customer service.
What I'm looking for
My name is Liesle Davids, and I am a detail-oriented professional with extensive experience in administrative support, customer service, and travel coordination. I have a proven track record of managing clerical tasks efficiently, handling customer inquiries with care, and delivering effective travel solutions. My strong organizational and communication skills have consistently contributed to business efficiency and client satisfaction.
Throughout my career, I have held various positions that have honed my skills in customer service and administration. From my early days as a Call Centre Agent at Trraveling Club International to my current role as a Travel Desk Consultant at Jarat Tours, I have developed a comprehensive understanding of the importance of client relations and operational efficiency. My experiences at companies like Pick N Pay and Woolworths Distribution Centre have further strengthened my ability to work effectively in fast-paced environments.
I am now seeking a new opportunity where I can leverage my skills and experience to make a meaningful impact. I am passionate about contributing to a team that values efficiency and customer satisfaction, and I am excited about the possibility of bringing my expertise to a new organization.
Experience
Work history, roles, and key accomplishments
Travel Desk Consultant
Jarat Tours
Apr 2024 - Present (1 year 2 months)
Provided travel coordination and customer service at the Westin Hotel, assisting clients with travel arrangements and inquiries. Leveraged organizational skills to enhance client satisfaction.
Collections Agent
A De Vos Attorneys
Oct 2021 - Apr 2024 (2 years 6 months)
Managed collections processes, communicating with clients to resolve outstanding debts. Developed negotiation skills and maintained accurate records.
Administrative Clerk
City Of Cape Town
Jun 2021 - Sep 2021 (3 months)
Provided administrative support, managing clerical tasks and assisting with customer inquiries. Contributed to the efficiency of office operations.
Detail Checker
Woolworths Distribution Centre
Jun 2013 - Dec 2014 (1 year 6 months)
Performed quality checks on products in a distribution center, ensuring compliance with standards. Collaborated with team members to maintain efficiency in operations.
Cashier
Pick N Pay
Mar 2008 - Mar 2013 (5 years)
Managed cash transactions and provided excellent customer service in a retail environment. Ensured accuracy in handling payments and maintained a friendly atmosphere.
Call Centre Agent
Trraveling Club International
Mar 2006 - Aug 2007 (1 year 5 months)
Provided customer service support in a call center environment, handling inquiries and resolving issues efficiently. Developed strong communication skills while managing customer interactions.
Education
Degrees, certifications, and relevant coursework
False Bay College
Certificate, Engineering
2020 - 2020
Completed Electrical Engineering Level 2 to gain foundational knowledge and skills in electrical systems and engineering principles.
College Of Cape Town
Certificate, Education
2016 - 2016
Studied Early Childhood Development to understand the principles of child development and education.
ACTC Computer Training Centre
Certificate, Information Technology
2011 - 2011
Completed a Computer Practice course focusing on essential computer skills and software applications.
Cape College
Certificate, Customer Service
2007 - 2007
Completed a Call Centre Course to gain skills in customer service and communication within a call center environment.
Rocklands High School
Grade 11, General Education
Completed secondary education with a focus on subjects including English, Afrikaans, Mathematical Literacy, Tourism, Business Studies, and Life Sciences.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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