
Lia Nirta
@lianirta
I help B2B SaaS customers implement products, solve integrations, and drive adoption.
What I'm looking for
At Outlaw Technology, I manage B2B customer onboarding, implementation, product adoption, and ongoing success across manufacturing, distribution, and retail operations.
I own technical implementations spanning system configuration, API integrations, live customer training, and connected hardware. I troubleshoot software, hardware, integration, and workflow issues while partnering with engineering and product teams to turn customer feedback into actionable improvements.
Previously, I built front-end features at Style.re using JavaScript, CSS, and Tailwind within an agile workflow supported by GitHub and Jira.
My background also includes managing regulated analytical laboratory operations at Carbon Labs and quality-control processes at Hytek, bringing data analysis, compliance, SOP development, and operational discipline to customer-facing technical work.
Experience
Work history, roles, and key accomplishments
Customer Success & Implementation Specialist
Outlaw Technology
Aug 2025 - Present (1 year 2 months)
Manages a portfolio of B2B customers through onboarding, implementation, and ongoing success. Owns technical implementations including API integrations and live training, and troubleshoots complex issues.
Education
Degrees, certifications, and relevant coursework
Grand Circus
Web Developer Bootcamp, Full Stack JavaScript
Completed a Full Stack JavaScript Web Developer Bootcamp at Grand Circus in 2025.
Washtenaw Community College
Associate of Science, Biology
Grade: 3.9 GPA
Activities and societies: Dean's List
Earned an Associate of Science in Biology from Washtenaw Community College in 2021. Graduated with Dean's List honors and a 3.9 GPA.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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