I’m pursuing Customer Success, Account and Itegration Management roles where I can combine my technical expertise with client engagement and business growth.
Looking for a job
Gevorg Makaryan
@gevorgmakaryan
Customer Success and Account Manager at Cloudchipr, connecting B2B client needs with engineering teams and managing client accounts.
ItalyWhat I'm looking for
- Technology professional with 10+ years of experience across building, developing and supporting business and partner relationships, software development, customer experience, and product delivery, B2B client account management and development.
- Experienced in bridging business and technical teams, understanding client needs, translating business requirements into actionable technical solutions, and coordinating cross-functional work in complex software environments.
- Strong technical foundation with experience in business-client collaboration, stakeholder communication, product usability, and solution design and delivery.
- Able to engage with both technical and non-technical stakeholders, clarify requirements, and help teams align on priorities and implementation.
- Looking to bring the combination of technical knowledge, client-facing communication, and problem-solving to the iGaming, FinTech, and software technology sectors.
Experience
Work history, roles, and key accomplishments
Current
Customer Success and Account Manager
Cloudchipr
Feb 2026 - Present (9 months)
Manage communication with B2B clients, understanding their business objectives and operational challenges. Act as the primary link between business stakeholders and internal engineering and design teams, coordinating client requests and technical follow-ups.
SO
Collaborated with client-facing teams and technical stakeholders to understand business requirements and support product solution delivery. Translated business needs into clear specifications and coordinated cross-functional execution.
Senior Frontend Developer
MotorK
Oct 2018 - Apr 2023 (4 years 6 months)
Designed and developed the user interface of DriveK. Solved UX problems and improved product accessibility using user-centered design approaches.
Senior Frontend Developer
Service Partner One
Oct 2017 - Oct 2018 (1 year)
Participated in design, frontend development, delivery, and testing stages of the product development life-cycle. Collaborated with product management and stakeholders to ensure smooth product development and delivery.
Software Developer
BetConstruct
Aug 2011 - Sep 2017 (6 years 1 month)
Developed software in a technology company operating in the iGaming sector. Collaborated with senior developers, designers, QA teams, and PMs to develop, deploy, and deliver the Sportsbook application.
Education
Degrees, certifications, and relevant coursework
American University of Armenia
Master's degree, Computer and Information Sciences
2013 - 2015
Master's degree in Computer and Information Sciences from the American University of Armenia, completed in 2015.
Yerevan State University
Bachelor's degree, Applied Mathematics and Informatics
2008 - 2012
Bachelor's degree in Applied Mathematics and Informatics from Yerevan State University, completed in 2012.
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
Italy
Armenia
Germany
France
Poland
CzechiaSalary expectations
40k-100k EUR
Social media
Job categories
Skills
Customer SuccessAccount ManagementB2B Client ManagementClient Requirements AnalysisProduct AdoptionAccount DevelopmentStakeholder ManagementProduct DemonstrationsBusiness ReviewsClient Issue ResolutionEscalation ManagementProduct RequirementsREST APIsHTMLCSSJavaScriptWeb SolutionsSQLFigmaJiraAsanaConfluenceMiroMicrosoft WordMicrosoft Excel (Logical Functions)
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