Lexi SteadmanLS
Open to opportunities

Lexi Steadman

@lexisteadman

Dedicated customer care specialist with management experience in the food industry.

United States

What I'm looking for

Seeking a dynamic role in customer service or restaurant management that offers growth opportunities and values teamwork, allowing me to leverage my skills in customer satisfaction and operational efficiency.

I am a results-driven professional with a strong background in customer service and restaurant management. Currently serving as a Customer Care Specialist at Blair Tech since November 2024, I bring a proven track record of enhancing customer satisfaction and operational efficiency. My previous roles as General Manager and Assistant Manager at Panera Bread have equipped me with expertise in team leadership, inventory control, and profit & loss management.

With over a decade of experience in the food industry, I have developed a robust skill set that includes guest service, restaurant management, and payroll management. My ability to effectively communicate and manage teams has consistently contributed to the success of my previous employers. I am passionate about delivering exceptional customer experiences and driving business growth through efficient operations and strategic decision-making.

Experience

Work history, roles, and key accomplishments

PB

Assistant Manager

Panera Bread

May 2019 - Nov 2023 (4 years 6 months)

Assisted in managing restaurant operations, trained staff, and maintained customer service standards to enhance the dining experience.

PB

General Manager

Panera Bread

Jan 2021 - Nov 2023 (2 years 10 months)

Oversaw daily operations, managed staff, and ensured high standards of food quality and customer service in a fast-paced restaurant environment.

RG

Housekeeper

Rosedale Green

Aug 2016 - Mar 2017 (7 months)

Performed cleaning and maintenance tasks to ensure a safe and pleasant environment for residents and visitors.

SI

Crew Member/Cashier

SubStation II

Jun 2012 - Dec 2013 (1 year 6 months)

Provided customer service, handled cash transactions, and assisted in food preparation in a fast-paced environment.

Education

Degrees, certifications, and relevant coursework

DS

Dixie Heights High School

High School Diploma, High School Education

2011 - 2015

Tech stack

Software and tools used professionally

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Lexi Steadman - Customer Care Specialist - Blair Tech | Himalayas