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Leul Seifu

@leulseifu

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Inside Sales Agent at Ablaze connecting qualified real estate prospects with local market experts.

Ethiopia

Message

At Ablaze, I represent real estate agencies across the United States, engaging home buyers and sellers through inbound and outbound calling campaigns. I qualify leads by assessing prospects’ needs, timelines, and motivation before connecting them with local market experts.

I follow up with prospects to book consultation appointments and manage live CRM data while tracking KPIs in a remote calling setup.

Previously, I set appointments at Exclusive Calls and generated leads through social media at ROAS Labs. At PAYSII and MMCY, I resolved customer inquiries and account issues across phone, email, and chat.

Experience

Work history, roles, and key accomplishments

Current

Inside Sales Agent (ISA)

Current

Ablaze

Mar 2026 - Present (7 months)

Represent real estate agencies across the United States, managing outbound and inbound calling campaigns to engage potential home buyers and sellers. Conduct rigorous lead qualification and execute strategic follow-ups to maximize appointment booking rates.

CRM Lead Qualification Outbound Calling Inbound Calling Appointment Setting Remote Work KPI Tracking Communication Skills Objection Handling

DM Setter (Part-Time)

ROAS Labs

Sep 2025 - Jan 2026 (4 months)

Conducted outbound and inbound lead generation through social media platforms. Built rapport with prospects, handled objections, and coordinated with sales teams to schedule discovery calls.

Lead Generation Social Media Rapport Building Objection Handling Appointment Setting Sales Coordination

Customer Service Representative

PAYSII

Jun 2025 - Jan 2026 (7 months)

Resolved customer inquiries via phone, email, and chat while exceeding performance metrics. Diagnosed account and technical issues and delivered timely resolutions.

Customer Service CRM Problem Solving Communication Skills Multichannel Support

Appointment Setter

Exclusive Calls

Feb 2024 - Oct 2024 (8 months)

Executed high-volume outbound calls to prospective clients and scheduled qualified appointments for the sales team. Managed leads, follow-ups, and data accuracy using CRM systems.

Outbound Calling Appointment Setting CRM Lead Management Communication Skills Rapport Building

Customer Service Representative

MMCY

Apr 2023 - Jul 2024 (1 year 3 months)

Delivered empathetic customer support in a high-volume call center environment. Utilized internal CRM systems to manage and resolve customer inquiries efficiently.

Customer Service CRM Call Center Communication Skills Empathy

Sales Representative

Foldable Solar Roofs

Nov 2021 - Jun 2022 (7 months)

Engaged warm leads to generate interest in solar roof solutions. Delivered product presentations highlighting value, cost savings, and environmental benefits.

Sales Lead Generation Product Presentations CRM Communication Skills Marketing Collaboration