Leul Girum
@leulgirum
Customer service manager at Rise Solutions, overseeing daily service operations and resolving customer concerns.
EthiopiaWhat I'm looking for
At Rise Solutions, I supervise daily customer service operations and staff activities. I manage customer concerns, support team members, and monitor service performance.
Previously, I assisted customers with inquiries, requests, and complaints at Rise Solutions. I also processed transactions and maintained customer records.
Experience
Work history, roles, and key accomplishments
Manager
Rise Solutions
Mar 2025 - Present (1 year 7 months)
Supervised daily customer service operations and staff activities. Managed customer concerns, trained team members, and monitored performance to improve satisfaction.
Customer Service Representative
Rise Solutions
Jan 2024 - Feb 2025 (1 year 1 month)
Assisted customers with inquiries, requests, and complaints. Processed transactions and maintained accurate customer records while collaborating with team members.
Education
Degrees, certifications, and relevant coursework
Leul hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
EthiopiaAuthorized to work in
Salary expectations
Job categories
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