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Letitia Nyandoro

@letitianyandoro

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Experienced credit and receivables manager driving cash flow, risk control, and team development.

Zimbabwe

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What I'm looking for

I am seeking a finance role where I can lead credit and receivables teams, tighten revenue controls, implement risk frameworks, and drive cash-flow improvements in a collaborative, growth-oriented company.

I am a results-driven Credit Manager with extensive experience in managing collections, improving cash flow, and downsizing receivables for a major logistics company. I have implemented risk and compliance frameworks, overseen billing and collections operations, and delivered timely revenue reporting and analysis to senior management.

I lead and develop accounts receivable teams, design training and career-development programs, and manage customer credit approvals and debtor handovers to protect company revenue. My background includes progressive roles in billing analysis and accounts receivable administration, strong technical proficiency in finance systems, and active participation in employee engagement and CSR initiatives.

Experience

Work history, roles, and key accomplishments

Credit Manager

DHL Zimbabwe

Sep 2019 - Aug 2025 (5 years 11 months)

Managed credit control and collections for DHL Zimbabwe, improving cash flow and reducing receivables while implementing global CRISP risk framework and ensuring timely POTRAZ returns. Led billing and collections teams, approved new accounts, and produced monthly revenue analysis and statutory reports to senior management.

Credit Control Collections Management Accounts Receivable Risk & Compliance Billing Reporting Team Leadership SAP Excel

Senior Accounts Receivable

DHL Zimbabwe

Oct 2007 - Aug 2019 (11 years 10 months)

Collected overdue accounts and resolved customer queries in line with company credit policy, maintained customer master files, performed reconciliations and coordinated postings with the Finance Service Centre. Liaised with collection agencies and ensured timely invoicing and payments.

Accounts Receivable Collections Reconciliations Customer Service Billing Credit Notes SAP IBS

Billing Analyst

DHL Zimbabwe

Mar 2004 - Sep 2007 (3 years 6 months)

Performed daily billing analysis and corrections, processed debit/credit notes and payments in the International Billing System, and ensured cash and account sales were billed within 24 hours. Managed distribution of invoices to regional DHL offices.

IBS Invoice Processing Data Correction SAP Excel