Leslie Ramirez

I’m a Human Resources Specialist with a background in teaching English, administrative support, and human resources. I enjoy helping teams run smoothly, making processes easier, and supporting people with clear communication.

At ContactLink Solutions, I provide HR support to seven clients in the interpretation sector and serve as a key contact for employees and leadership. I assist with recruitment by granting platform access and sending agreements to new hires, and I manage onboarding through credentials, tool access, and supervisor introductions.

I focus on HR documentation, compliance, and data accuracy—keeping employee information current and protected throughout employment. I also address compensation and benefits inquiries related to contracts, rates, and schedules, and I prepare weekly KPI-based reports to track team performance and organizational progress.

Previously, I worked in administrative operations coordination, supporting daily workflows, record keeping, scheduling, and cross-department communication. That experience strengthened my ability to manage documentation and improve operational efficiency using tools like Microsoft Office 365, Google Workspace, and internal HR platforms.