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Giselle Arévalo
@gisellearevalo
HR & Operations professional
What I'm looking for
Throughout my career, I have optimized processes to minimize inefficiencies, reduce costs, and enhance business operations. With a passion for streamlining workflows and improving the employee experience, I have worked at the intersection of HR and operations, focusing on onboarding, offboarding, benefits, compensation, payroll, 401(k) management, and serving as the first point of contact for employee requests. My expertise includes process optimization, operational strategy, and people management, all aimed at supporting business goals and driving sustainable growth. With a background in project management and currently pursuing a BBA and MBA, I am committed to continuous learning and innovation in organizational development.
Experience
Work history, roles, and key accomplishments
HR Operations Specialist
Momentum Holdings Inc
Nov 2023 - Feb 2025 (1 year 3 months)
Supported HR operations including payroll, benefits, and talent acquisition to enhance workforce efficiency. I also drive projects that streamline processes and reduce costs, aligning HR efforts with organizational goals for sustainable growth
Worked closely with leadership to develop and implement operational strategies aimed at reducing customer churn, enhancing retention rates, and streamlining workflow processes.
Education
Degrees, certifications, and relevant coursework
ESI School of Management
Bachelor of Business Administration (BBA) & Master of Business Administration (MBA)
2024 - 2027
Pursuing both degrees in parallel to build a strategic and operational business management perspective with leadership skills.
ISEADE- FEPADE, and University Sergio Arboleda, Colombia
Postgraduate Degree - Project Management
2023 - 2024
ADEN
Postgraduate Degree -Strategic in Human Resources Management
2022 - 2022
University of El Salvador
Bachelor's degree in Modern Languages, Languages
2016 - 2020
Tech stack
Software and tools used professionally
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