Leslie Olma
@leslieolma
Payments and operations leader building compliant, scalable payment and AI infrastructure.
ZimbabweWhat I'm looking for
I build and scale payment and operations platforms with a strong focus on compliance, governance, and measurable operational excellence. Most recently, as an Advisory Board Member and Fractional Chief Operations Officer, I’ve helped shape the hardware and software approach for scaling AI-based shipping lockers designed to improve delivery reliability and reduce package theft risk.
Previously, as Director of Enterprise Payments, I oversaw fulfillment of 4M+ wire and real-time payment transactions totaling $3.5T annually, leading payment operations and bank operations platforms across regulatory, SOX, and enterprise governance standards. I managed teams across two geographic locations, drove fix-and-release and faster payments initiatives across Agile pods, and led risk mitigation with continuous process improvement that reduced exception volume and improved client transparency through RPA and API technology.
I’ve also led treasury and payment operations in environments that demand reliability and security—reducing division FTE by 57%, outsourcing treasury servicing to streamline operations, securing capital improvements and security enhancements, and supporting ACH platform migration delivered on-time and under budget. I’m driven by practical execution, strong people leadership, and building the systems that make complex operations run safely at scale.
Experience
Work history, roles, and key accomplishments
Board Member, Sustainable Development
Youth for Understanding
Jan 2026 - Present (5 months)
Serves as a board member and Sustainable Development committee member for an international student exchange organization. Supports governance and committee work related to sustainable development priorities.
Board Chair, Cultural Arts Center
Glen Allen Cultural Arts Center
Jan 2022 - Present (4 years 5 months)
Serves as Board Chair for a local cultural arts organization focused on building community through the transformative power of the arts. Leads board oversight and governance to support the organization’s mission.
Board Vice Chair & Scholarship Founder
Youth for Understanding USA
Jan 1994 - Present (32 years 5 months)
Serves as Board Vice Chair and founded the scholarship initiative for a U.S.-based international student exchange organization. Provides volunteer support and participates as an alumnus.
Oversaw fulfillment of 4M+ wire and real-time payment transactions totaling $3.5T annually, managing payment operations, bank operations platforms, and SOX/regulatory compliance. Led teams across two geographies, migrated platforms to AWS, and reduced exceptions using RPA and APIs to improve client transparency.
Directed enterprise treasury-based operations including electronic payments, treasury management services, cash vault operations, and vendor operations compliance. Reduced FTE by 57% (>$1.5M savings), secured $550K in security improvements, delivered ACH migration on-time/under budget, and renegotiated vendor contracts saving $100K+.
Senior Manager, Payment Settlement
InstaMed
Jan 2013 - Jan 2014 (1 year)
Managed exception handling and reconciliation for electronic payment settlement products, including claim settlement and payment card services. Built treasury infrastructure and payment settlement policies, reducing returns traffic by 20%+ and creating decline ratio reporting for card risk monitoring.
Fractional Chief Ops Officer
TQG, Inc.
Jan 2025 - Present (1 year 5 months)
Developed hardware and software implementation procedures to scale AI-based shipping lockers compatible with major U.S. mail carriers. Oversaw daily operations including recruiting, payroll, and payments, and advised on operational strategy and people leadership.
Education
Degrees, certifications, and relevant coursework
Antonin Scalia Law School, George Mason University
Juris Master of Law, Intellectual Property
Juris Master of Law focused on intellectual property. Thesis: Artificial Intelligence Regulation & the Arts.
Keller Graduate School of Management
Master of Business Administration, Public Administration
Master of Business Administration with an emphasis in public administration.
Barat College of DePaul University
Bachelor of Arts, Political Science
Bachelor of Arts in political science.
Availability
Location
ZimbabweAuthorized to work in
United StatesJob categories
Skills
Interested in hiring Leslie?
You can contact Leslie and 90k+ other talented remote workers on Himalayas.
Message LeslieFind your dream job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
