Lerato Mahuma - Flight Attendant - Qatar Airways | Himalayas
LM
Open to opportunities

Lerato Mahuma

@leratomahuma

Experienced cabin crew member with a focus on customer satisfaction.

South Africa

What I'm looking for

I am looking for a dynamic role that values growth and teamwork.

I am a dedicated cabin crew member with over seven years of experience in the aviation industry, primarily with Qatar Airways. My role involved ensuring passenger safety and comfort, demonstrating emergency procedures, and maintaining high standards of cleanliness and professionalism. I take pride in my ability to facilitate smooth operations and provide exceptional customer service, even in challenging situations.

Prior to my career in aviation, I worked as a credit controller at Absa, where I developed strong problem-solving and communication skills. I successfully devised collection strategies and trained new employees, contributing to the overall efficiency of the department. My diverse background in customer service and financial management has equipped me with a unique skill set that I bring to every role.

I am excited to leverage my skills in a challenging and fast-paced environment, contributing to an organization that values continuous learning and growth. I am committed to making a significant impact in my next role, ensuring that every passenger has a positive experience.

Experience

Work history, roles, and key accomplishments

QA

Flight Attendant

Qatar Airways

Feb 2013 - Aug 2020 (7 years 6 months)

As a Flight Attendant, I ensured passenger safety and comfort by explaining safety procedures, facilitating boarding, and maintaining high standards of cleanliness. I communicated effectively with the flight deck and addressed passenger inquiries promptly, contributing to a positive travel experience.

Education

Degrees, certifications, and relevant coursework

Rosebank college  logoRC

Rosebank college

Diploma in media studies and journalism , Journalism

2003 - 2005

Activities and societies: Public relations Marketing Photography

I graduated with a diploma majoring in Journalism and did my in-service training at a local radio station.However it was not easy to get a job so I ended up in the banking industry and the aviation.

Tech stack

Software and tools used professionally

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