Open to opportunities

Leo Tun

@leotun

Message

Results-driven Sales Development Representative specializing in outbound prospecting and appointment setting.

Belize

Message

What I'm looking for

I seek a target-driven sales role focused on outbound prospecting and appointment setting, with collaborative teams and growth opportunities.

I am a results-driven Sales Development Representative with a strong track record in outbound prospecting, cold calling, and appointment setting across B2B environments. I consistently generate qualified leads, maintain detailed CRM documentation, and exceed performance metrics in fast-paced, target-driven settings.

My experience spans remote and on-site roles supporting franchise development and large sales organizations; I have recruited franchise partners, coordinated development campaigns, and streamlined onboarding processes for multi-unit restaurant brands. I collaborate effectively with client and internal teams to develop outbound strategies and optimize prospect engagement.

I bring clear communication, professionalism, and a customer-focused approach from prior customer service and sales development roles. I am committed to improving conversion rates through disciplined outreach, data-driven tracking, and continuous refinement of messaging and processes.

Experience

Work history, roles, and key accomplishments

Current

Sales Development Representative

Current

LevelUp Leads

Apr 2025 - Present (6 months)

Execute high-volume cold calling, LinkedIn outreach, and email campaigns to generate qualified B2B leads and set appointments, maintaining detailed CRM documentation to ensure pipeline accuracy.

Cold Calling Sales Prospecting Email Campaigns Appointment Setting CRM Pipeline Management Lead Qualification

New Franchise Partner Support

Flame Broiler

Feb 2024 - Aug 2024 (6 months)

Assisted in attracting and onboarding new franchise partners for a 130+ unit restaurant chain, collaborating with franchise teams to streamline operational processes and ensure smooth integrations.

Partner Recruitment Operational Support Process Improvement Cross Functional Collaboration

Business Interest Developer

Pareto Management, Inc.

Feb 2024 - Aug 2024 (6 months)

Recruited qualified franchisees and supported onboarding for emerging restaurant brands, coordinating development campaigns that generated new business interest and improved sales process efficiency.

Franchise Development Lead Generation Onboarding Sales Process Optimization CRM

Sales Development Specialist

MADE OMNI Inc.

Apr 2023 - Oct 2023 (6 months)

Performed outbound prospecting via high-volume cold calling and email campaigns, scheduled qualified appointments for sales reps, and used CRM systems to track leads and report on performance metrics.

Outbound Prospecting Cold Calling Appointment Setting CRM performance reporting

Customer Service Representative

RCCbpo

Oct 2022 - Apr 2023 (6 months)

Delivered professional customer support via inbound calls, chat, and email, resolving issues promptly to maintain client satisfaction and improve first-call resolution rates.

Customer Support Inbound Calls Live Chat Email Support Communication Skills Call Resolution

Sales Development Representative

Ivinex

Jul 2021 - Sep 2022 (1 year 2 months)

Specialized in cold calling and appointment setting to connect decision-makers with sales executives, managing outbound lead generation campaigns and nurturing prospects across channels.

Cold Calling Appointment Setting Outbound Prospecting Sales Qualification CRM