Open to opportunities

Leonardo Magallanes

@leonardomagallanes

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Licensed professional teacher with strong communication and interpersonal skills.

Philippines

Message

What I'm looking for

I am looking for a role that allows me to utilize my teaching and customer service skills in a supportive and collaborative environment.

I am a dedicated licensed professional teacher with extensive experience in elementary education and customer service. My teaching journey at the School of Jesus in Talisay City has equipped me with the skills to encourage student participation and assess their progress effectively. I am passionate about creating engaging lesson plans that foster a positive learning environment.

In addition to my teaching experience, I have worked as a team supervisor for the Census 2020 project, where I honed my leadership and organizational skills. My background in customer service has further strengthened my ability to communicate effectively and build strong relationships with students, parents, and colleagues alike. I thrive in fast-paced environments and am committed to supporting the smooth operation of educational institutions.

Experience

Work history, roles, and key accomplishments

Salesman

Number 1 Supplier Inc.

Dec 2020 - Present (4 years 6 months)

Sold products and services using solid arguments to prospective customers. Performed cost-benefit analysis of existing and potential customers. Maintained positive business relationships to ensure future sales.

Sales Customer Relationship Management Cost Benefit Analysis Product Knowledge Negotiation Communication

Team Supervisor

Philippine Statistics Authority

Aug 2020 - Present (4 years 10 months)

Supervised a team of Census Enumerators. Conducted house-to-house interviews to collect household and personal data.

Team Leadership Data Collection Interviewing Field Operations Project Coordination

Elementary Teacher

School of Jesus

Encouraged student participation in lessons and school activities. Assessed and reported on student behavior. Planned, prepared, and delivered lessons, and attended staff meetings.

Teaching Lesson planning Assessments Classroom Management Communication

Customer Service Representative

Teleperformance

Assisted customers with selecting and upgrading smartphones, processing activations and ensuring billing accuracy. Provided hands-on support for data transfer and device setup. Educated customers on new features, accessories, and service plans while staying updated on product launches and offers.

Customer Service Technical Support Troubleshooting Product Knowledge Communication Problem Solving