At BRADESCARD MÉXICO, I documented product requirements for digital products, including approximately 5 epics, 9 features, and 85 user stories with acceptance criteria and business rules.
For the mandatory app geolocation project, I defined the product vision, user flows, and functional scenarios. I followed the work from requirements and development through functional QA, release, and post-release monitoring.
I also reproduced and tracked bugs in Azure DevOps, performed functional and regression testing, and reviewed user feedback from app stores. Before that, as a Digital Channels Intern at BRADESCARD MÉXICO, I supported app QA and release follow-up; at INTELA SERVICIOS CORPORATIVOS, I handled technical support tickets.

