Leomarlyn Yegres
@leomarlynyegres
Customer Support professional at Multivendas 360, handling active and inbound calls and recording customer interactions in a CRM.
BrazilWhat I'm looking for
At Multivendas 360, I handled active and inbound customer calls, answered questions about products and services, and followed up on support requests. I recorded interactions and updated customer information in a CRM.
At Neo Tempus Trabalho Temporário Ltda., I served customers in person and operated and closed the cash register. At Viezzer & Cia / Mendonça Foods, I supported customers and organized stock and orders.
At Belmais S.A. / Degrau, I managed documents, prepared reports, maintained spreadsheets, and conducted in-person training. I speak native Spanish and advanced Portuguese, and I'm prepared for remote work through voice, chat, and email channels.
Experience
Work history, roles, and key accomplishments
Atendente e Suporte Operacional
Viezzer & Cia / Mendonça Foods
Dec 2022 - Mar 2025 (2 years 3 months)
Provided direct public support, organized stock and orders, and demonstrated ability to work under pressure and in a team.
Operadora de Caixa e Atendimento
Neo Tempus Trabalho Temporário Ltda.
Aug 2023 - Feb 2024 (6 months)
Delivered in-person customer service focused on excellence and quick resolution of inquiries. Operated and closed cash register with precision, controlled records, and organized receipts.
Técnica em Segurança do Trabalho e Suporte Administrativo
Belmais S.A. / Degrau
Jan 2025 - Present (1 year 9 months)
Managed document control, prepared reports, updated spreadsheets, and conducted in-person training sessions.
Operadora de Call Center / Atendimento ao Cliente
Multivendas 360
Provided active and receptive customer service, clarifying product/service inquiries and tracking tickets. Registered interactions and updated client data in CRM, applied objection-handling techniques, and met daily service and quality metrics.
Education
Degrees, certifications, and relevant coursework
UNICESUMAR
Técnico em Recursos Humanos, Human Resources
Pursuing a technical degree in Human Resources with expected completion in February 2027.
Faculdade QI
Técnico em Segurança do Trabalho, Occupational Safety
Completed a technical degree in Occupational Safety.
SENAC
Especialização Técnica em Meio Ambiente, Environmental Management
Completed a technical specialization in Environmental Management.
Tech stack
Software and tools used professionally
Availability
Location
BrazilAuthorized to work in
Salary expectations
Job categories
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