Open to opportunities

Leônydas Figueiredo

@lenydasfigueiredo

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Strategic Account Manager with expertise in digital marketing and client success.

Brazil

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What I'm looking for

I am seeking a role that fosters collaboration, encourages innovative marketing strategies, and offers opportunities for professional growth.

I am a strategic and proactive Account Manager with over 4 years of experience in digital marketing and e-commerce environments. My proven success in managing client relationships and conducting quarterly account reviews has driven significant business growth through upsell and cross-sell initiatives. I possess hands-on experience with Meta and Google Ads, complemented by strong analytical skills that allow me to translate performance data into actionable insights.

Throughout my career, I have been recognized for my velocity mindset and exceptional communication skills, consistently delivering value in fast-paced, remote-first agency settings. My recent roles have included evaluating and optimizing LLM outputs for marketing workflows and leading digital strategy for DTC clients, where I successfully scaled ROAS by over 30% through effective campaign execution. I pride myself on building client trust and ensuring 100% on-time deliverables, contributing to high client retention rates and overall satisfaction.

Experience

Work history, roles, and key accomplishments

AI Content Evaluator

Outlier AI

Dec 2024 - Present (6 months)

Evaluated and optimized LLM outputs (ChatGPT, Gemini) for marketing workflows, supporting automated funnel content strategies. Provided structured feedback and prompt engineering recommendations to enhance LLM behavior, reduce hallucinations, and improve contextual accuracy for generative content applications.

Prompt Engineering Gemini Generative AI Content Strategy

Client Success & Account Health Manager

ProScale

May 2024 - Present (1 year 1 month)

Ensured 100% on-time deliverables by coordinating across ad ops and analytics teams and collaborated with cross-functional teams to ensure timely, goal-aligned campaign execution. Identified upsell and cross-sell opportunities, increasing client spend by up to 23%, and resolved Meta Ads policy issues while implementing accurate pixel/event tracking strategies.

Client Success Account Management Meta Ads Campaign Execution Upselling Cross Selling

Head of Paid Media / Ecommerce & Client Advisor

PJ Digital Business

Dec 2021 - Present (3 years 6 months)

Led digital strategy and campaign execution for DTC clients, scaling ROAS by 30%+ via Meta and Google Ads. Advised clients on order fulfillment, inventory flow, and Shopify enhancements, boosting conversion rates and building client trust through weekly strategy sessions, resulting in 95% client retention rate.

Meta Ads Google Ads Shopify SOP Development

Account Manager / Customer Support

PJ Digital Business

Nov 2020 - Present (4 years 7 months)

Managed client communication and handled over 50 customer queries daily via email, chat, and social media. Launched and optimized Meta, Google, and TikTok campaigns for ecommerce and lead generation, delivering fast, consistent support with less than 2-hour average response time and high client satisfaction ratings.