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Lemonda Robinson

@lemondarobinson

HR consultant supporting small businesses with payroll, employee relations, and policy development; previously reduced turnover at Catholic Charities.

United States

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I currently provide independent HR consulting to small businesses, covering payroll, employee relations, policy development, and compliance. For a transportation and delivery company, I developed an independent contractor policy and handbook.

As Director of Human Resources at Catholic Charities, I supported people initiatives for approximately 125 employees and supervised a team of five. I hired and onboarded more than 50 employees and reduced turnover from roughly 40% to 25% through engagement and recognition initiatives.

At Heart of Hospice, I managed HR operations for a 20-employee healthcare organization, including recruiting, onboarding, payroll, benefits, and employee relations. I also supervised four employees and partnered with leadership on workforce planning and employee development.

My healthcare experience includes more than 15 years at Coram CVS and work as an Infusion Intake Specialist at GI Associates. I hold a Bachelor of Science in Business Management and the SHRM-CP certification.

Experience

Work history, roles, and key accomplishments

Current

Independent HR Consultant

Current

Self Employed

Jun 2024 - Present (2 years 4 months)

Provide HR consulting to small businesses covering payroll, employee relations, policy development, and compliance. Manage payroll processing and advise on disciplinary matters.

Payroll Administration Employee Relations Policy Development Compliance HR Consulting

Infusion Intake Specialist

GI Associates

Nov 2023 - Nov 2025 (2 years)

Managed prior authorizations and insurance verification while ensuring compliance with payer requirements. Served as liaison between patients, providers, and insurance carriers.

Prior Authorizations Insurance Verification Compliance Documentation patient records

Director of Human Resources

Catholic Charities

Mar 2022 - Oct 2023 (1 year 7 months)

Led HR operations for approximately 125 employees, supervised a team of five, and reduced turnover from 40% to 25%. Hired and onboarded 50+ employees and administered payroll and benefits.

HR Management Employee Relations Recruitment Onboarding Payroll Benefits Administration Policy Development Training HRIS Performance Management

Human Resource Manager

Heart of Hospice

May 2020 - Mar 2022 (1 year 10 months)

Managed all HR operations for a 20-employee healthcare organization, including recruiting, onboarding, payroll, benefits, and employee relations. Supervised four employees and processed biweekly payroll.

HR Management Recruitment Onboarding Payroll Benefits Administration Employee Relations Supervision Compliance

Senior Customer Support Specialist

Coram CVS

Jan 2008 - Mar 2020 (12 years 2 months)

Coordinated communication between patients, clinical teams, and internal departments. Assisted with interviewing, onboarding, and training for administrative and clinical staff.

Customer Support Communication Skills Interviewing Onboarding Training Problem Solving Conflict Resolution