Hershelle Henry

Oversaw daily office operations to ensure efficiency and productivity. Managed office supplies inventory, developed office policies, and assisted in planning company-wide events. Monitored office budget and tracked expenses.

Ensured smooth daily office operations and administrative efficiency. Managed inventory, developed office policies, coordinated company events, and provided administrative support to senior management.

Maintained revenue by managing customer records and promoting additional services. Designed customized vacation packages based on client preferences and ensured compliance with corporate policies.

Addressed customer inquiries and resolved issues regarding orders and billing. Promoted sales through discussions of ongoing promotions and enhanced customer satisfaction.

Registered and assigned rooms to guests, ensuring a welcoming experience while maintaining billing accuracy.

Managed multi-line phone systems and organized digital and physical filing systems for efficient record management.

Conducted interviews and assessments to evaluate client needs and collaborated with team members to create effective assistance plans.

Completed a Certified Associate in Project Management Programme, enhancing skills in project management methodologies and practices.

Activities and societies: President, Circle K International; Social Media Consultant, Saint Lucia National Youth Council

Completed an Associate’s Degree in Business Administration, actively participating as President of Circle K International and serving as a Social Media Consultant for the Saint Lucia National Youth Council.

Activities and societies: Most Outstanding Volunteer, St. Joseph's Convent Key Club

Achieved CSEC qualifications with grades I in subjects including English A, Principles of Business, Theatre Arts, Information Technology, and Human & Social Biology. Recognized as the Most Outstanding Volunteer in the St. Joseph's Convent Key Club.