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Leimelvin Amor

@leimelvinamor

Message

Creative project coordinator with strong customer service skills.

Philippines

Message

What I'm looking for

I am looking for a dynamic role that allows me to leverage my project coordination and customer service skills while fostering a collaborative company culture.

I am a creative and analytical graduate with a degree in Computer Technology from the University of Southeastern Philippines. My professional journey has equipped me with a solid foundation in technology, project coordination, and customer service. I have successfully managed inventory activities and implemented efficient management procedures during my tenure as a Project Coordinator at Surge Marketplace.

In addition to my project coordination experience, I have worked as a Sales Coordinator at Jhaymarts Industries Inc., where I supported the sales team by managing sales orders, responding to customer inquiries, and maintaining sales records. My role as a Customer Service Representative at Concentrix further honed my skills in handling calls from healthcare providers, ensuring compliance with HIPAA regulations, and providing accurate information regarding patient benefits.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Representative

Current

Concentrix

Jan 2023 - Jan 2024 (1 year)

Handled calls from healthcare providers, provided claim statuses, and reviewed medical records. Ensured compliance with HIPAA regulations and maintained keen attention to detail.

Customer Service HIPAA Data Entry Communication Skills

Sales Coordinator

Jhaymarts Industries Inc.

Feb 2021 - Jan 2023 (1 year 11 months)

Supported the sales team by managing sales orders, responding to customer inquiries, and maintaining sales records. Assisted in marketing activities and ensured proper phone etiquette.

Sales Support Customer Service Order Management Marketing Support Communication Skills

Project Coordinator

SURGE MARKETPLACE

Jan 2016 - Jan 2018 (2 years)

Managed inventory activities, maintained records, and implemented efficient inventory management procedures. Developed a loss prevention program and reconciled inventory discrepancies.

Inventory Management Project Coordination Data Analysis Loss Prevention

Education

Degrees, certifications, and relevant coursework

University of Southeastern Philippines

Bachelor in Computer Technology, Computer Technology

2010 - 2014

Graduated with a Bachelor in Computer Technology, focusing on the application of technology in various fields and developing skills in project coordination and customer service.