LeAnn Jones
@leannjones
I manage insurance claims and policyholder relationships across property, life, and health coverage.
United StatesWhat I'm looking for
I'm currently serving policyholders at Kemper, reviewing life and health coverage, supporting reinstatements, and developing new business through outreach and field visits.
At Progressive Insurance, I managed high-volume residential water and fire property claims from initial review through resolution. I interpreted policy language, evaluated loss documentation and estimates, and documented files for compliance and audit readiness.
Previously at Allstate Insurance, I handled personal property claims involving high-value and luxury items, applying policy provisions, limits, endorsements, and scheduled property coverage.
I also bring account management experience from Special Tool Solutions, where I managed a book of business, negotiated account terms, supported retention, and analyzed financial data in NetSuite Oracle, Excel, and QuickBooks.
Experience
Work history, roles, and key accomplishments
Service an assigned territory of existing policyholders while developing new business through prospecting and customer outreach. Conduct policy reviews, explain coverage options, and help customers evaluate life and health insurance needs.
Managed a high-volume inventory of residential property claims from initial review through resolution. Interpreted policy language, exclusions, endorsements, and coverage provisions to make consistent coverage decisions.
Handled personal property claims involving high-value and luxury items, including review of receipts, appraisals, and valuation documentation. Applied policy provisions, endorsements, limits, and scheduled property coverage when evaluating claims.
Accounts Manager
Special Tool Solutions
Apr 2017 - Jun 2022 (5 years 2 months)
Managed an assigned book of business and maintained long-term customer relationships to support retention and revenue. Negotiated pricing and account terms while responding to customer service, billing, and account needs.
Education
Degrees, certifications, and relevant coursework
LeAnn hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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