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@laxmikumarikushwaha
Customer-focused BBA professional excelling in customer service and sales.
NepalI am a motivated BBA graduate with hands-on experience in customer service and sales & marketing, proven at Lightica Technology Pvt. Ltd. and B & B Soft Tech. I consistently manage client communications, resolve inquiries and complaints, and support sales initiatives to meet targets while maintaining strong customer satisfaction.
I bring proficiency in MS Office, Excel, Google Sheets, Canva and ChatGPT-4, strong communication and problem-solving skills, and a track record of preparing marketing materials, conducting market research, and maintaining accurate customer records. I seek roles where I can contribute to business growth, improve customer experiences, and continue developing professionally.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
Work history, roles, and key accomplishments
Lightica Technology Pvt. Ltd.
Feb 2024 - Jun 2025 (1 year 4 months)
Handled customer inquiries and complaints via phone and email, resolved service issues, updated records, and collaborated with internal teams to maintain high customer satisfaction and timely issue resolution.
B & B Soft Tech
Mar 2022 - May 2023 (1 year 2 months)
Supported sales team in lead generation, managed client inquiries, assisted in promotional campaigns and market research, and prepared reports to help achieve sales targets.
Degrees, certifications, and relevant coursework
Bachelor of Business Administration, Business Administration
Grade: CGPA 3.51
Awarded Bachelor of Business Administration (BBA) with a CGPA of 3.51 from Tribhuvan University.
Intermediate (+2), Management
Grade: CGPA 2.64
Completed Intermediate (+2) in Management with a CGPA of 2.64 from NEB.
NBCertificate, Computer Applications
2018 - 2018
Completed a 3-month MS Office package training.
School Leaving Certificate (SLC), Secondary Education
Grade: CGPA 3.4
Completed School Leaving Certificate (SLC/10th) with a CGPA of 3.4.
Software and tools used professionally
NepalYou can contact Laxmi Kumari and 90k+ other talented remote workers on Himalayas.
Message Laxmi Kumari
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