Looking for a job

Laxmi chandana Yandapalli

@laxmichandanayandapa

Message

I test ServiceNow and Salesforce applications across integrations, APIs, UAT, and end-to-end releases.

India

Message

What I'm looking for

I'm looking for a QA testing role where I can validate ServiceNow or Salesforce applications, improve release quality through functional, integration, API, and UAT testing, and collaborate with Agile teams.

I've tested ServiceNow ITSM applications at PROINF LLC, creating test plans and scenarios that improved system reliability by 22% and increased pre-production defect detection by 40%. I validated catalogs, workflows, business rules, client scripts, UI policies, integrations, and data migrations.

At Prudent Technologies & Consulting, I tested Salesforce CRM processes, Flows, custom objects, fields, validation rules, and integrations. I use Postman and REST APIs for integration testing, work in Agile/Scrum teams, and support reliable releases through defect tracking, retesting, and UAT.

Experience

Work history, roles, and key accomplishments

Current

Part-Time HR

Current

Springshine Consulting, Inc.

Coordinate employee documentation and internal processes, maintain accurate records, and collaborate with employees and management on process-related issues.

Salesforce Tester

Prudent Technologies & Consulting

Jun 2023 - Jan 2024 (7 months)

Designed and executed Salesforce functional, regression, integration, and UAT test cases for CRM processes and automation. Validated Salesforce Flows, custom objects, fields, and validation rules, improving data accuracy and reducing daily entry errors.

Salesforce Functional Testing Regression Testing Integration Testing UAT Salesforce Flows Custom Objects Validation Rules Agile Defect Management

ServiceNow Tester / Developer

Proinf LLC

Mar 2020 - Mar 2023 (3 years)

Created and executed test scenarios for ServiceNow ITSM modules, improving system reliability by 22%. Validated integrations and data migrations, achieving 98% data accuracy, and led upgrade testing to ensure 100% compatibility.