Looking for a job

Lavender Alela

@lavenderalela

IT support specialist at HJFMRI who maintained 99% uptime across 25 health facilities and migrated on-premises servers to cloud infrastructure.

Kenya

Message

What I'm looking for

I'm seeking a cloud or IT support role where I can apply my Linux, database, and cloud migration experience to keep systems reliable and secure.

At HJFMRI (PEPFAR Program), I maintained 99% system uptime across 25 health facilities and led the migration of on-premises servers to cloud infrastructure with minimal service disruption.

I administered the TaifaCare EMR on Ubuntu servers, managed MySQL database audits and facility connectivity, and provided Tier 1–2 support. I'm currently training in AWS Cloud through AWS re/Start and preparing for the AWS Certified Cloud Practitioner exam.

Experience

Work history, roles, and key accomplishments

IT Specialist

HJFMRI

Jul 2025 - May 2026 (10 months)

Sustained 99% system uptime across 25 health facilities and led on-premises to cloud server migrations. Administered TaifaCare EMR on Ubuntu servers and provided Tier 1-2 helpdesk support.

System Administration Networking Cloud Migration Ubuntu TaifaCare EMR OpenMRS Apache Tomcat Java MySQL Firewall Configuration IP Addressing Help Desk Support End User Training

ICT Intern

Kenya Marine and Fisheries Research Institute

May 2025 - Jun 2025 (1 month)

Resolved hardware and software issues for research staff by triaging and handling Tier-1 helpdesk requests. Configured user workstations and supported accurate research data entry.

hardware troubleshooting Software Troubleshooting Help Desk Ticketing Systems Workstation Configuration Data Entry