At Recast Software, I own customer success strategy for an enterprise portfolio and have achieved 100% gross retention and 110% net retention. I advise executive sponsors, IT leaders, and security teams on endpoint management, automation, and cloud migration.
At KNIME, I managed a $6M portfolio of analytics and data science customers while achieving 100% gross revenue retention. I guided customers through cloud migrations and led executive business reviews that shaped adoption plans.
Earlier, I exceeded expansion targets at Alteryx, reaching 159% attainment and generating $1.45M in ARR growth. At Krisp, I established the customer journey and lifecycle strategy; I also founded and organize the Twin Cities Customer Success Community.
