Open to opportunities

Lauren Casola

@laurencasola

Message

Insurance claims and legal billing professional with bar admissions and analytics-driven cost control.

Zimbabwe

Message

What I'm looking for

I’m looking to use my bar-admitted legal background and analytics-driven claim and billing experience to support accurate coverage decisions, compliant litigation billing, and cost-effective outcomes in a collaborative insurance team.

I’m a bar-admitted legal professional who blends insurance claims expertise with analytics to drive accurate, compliant outcomes. I’m Admitted to the Massachusetts Bar (June 2014) and the Connecticut Bar (August 2015), and I bring a legal-first approach to coverage, billing, and strategy.

Since January 2021, I’ve worked remotely as a Legal Bill Auditor for Travelers Insurance, using data and other information to support customers with analytics, strategy, and reporting. I specialize in reviewing major case, environmental, and public sector invoices, helping ensure law firm practices comply with Travelers Litigation Guidelines and Protocols, and strengthening litigated cost control through reserve and billing adjustments.

Before Travelers, I handled complex pollution claims as a Claims Analyst at RiverStone Resources and as a Senior Claims Representative on Latent Property Damage and Pollution at The Hartford Insurance Company. I’ve also worked across civil litigation as an Associate/Senior Associate Attorney at Howard, Kohn, Sprague & FitzGerald LLP, and as a Paralegal supporting trial and appellate work at Liberty Mutual—earning recognition including Hartford’s LPD Environmental Golden Stag Awards and a “Bravo” teamwork award.

Experience

Work history, roles, and key accomplishments

Current

Legal Bill Auditor

Current

Travelers Insurance

Jan 2021 - Present (5 years 4 months)

Used analytics and reporting to support customers and audit major case, environmental, and public sector invoices. Ensured law firm compliance with Travelers Litigation Guidelines and adjusted billings to appropriate timekeeper levels while collaborating on litigated cost control.

Invoice Review Legal Analytics Timekeeper Level Assessment

Claims Analyst - APH Pollution

RiverStone Resources

Nov 2018 - Jan 2021 (2 years 2 months)

Reviewed loss notices and interpreted primary and excess policy coverage for complex pollution claims, including establishing reserves and investigating coverage issues. Conducted legal research, drafted coverage positions, performed document review for litigation, and supported defense strategy and resolution negotiations.

Reserving Legal Research Document Review Defense Strategy Support Negotiation

Senior Claims Representative

Hartford Insurance Company

Aug 2016 - Nov 2018 (2 years 3 months)

Reviewed and evaluated environmental and pollution-related policies, conducted investigations, and analyzed environmental laws and remediation methods. Drafted coverage positions, assessed liability impacts for management, and handled single and multi-party negotiations and related financial transactions.

Associate & Senior Associate

Howard, Kohn, Sprague & FitzGerald LLP

Oct 2015 - Jul 2016 (9 months)

Participated in all stages of civil litigation, representing clients in arbitration and mediation and appearing for hearings, short calendar oral arguments, and pretrial conferences. Drafted litigation motions and legal memoranda (including summary judgment motions), took depositions, and prepared document review and privilege logs.

Civil Litigation Motion Drafting (Summary Judgment)Legal Memoranda Oral Argument Depositions Privilege Logs Document Review

Paralegal

Liberty Mutual Insurance

Apr 2014 - Oct 2015 (1 year 6 months)

Drafted trial-related documents including jury instructions and motions in limine, and prepared appellate briefs and other litigation memoranda. Conducted legal research and writing for complex motions and responses across personal and commercial insurance matters.

Trial Preparation Jury Instructions Motions In Limine Legal Research Appellate Brief Writing Motions To Compel Motions For Sanctions Preparing Motions

Law Clerk/Paralegal

Law Offices of Barry Lewis

Nov 2013 - Apr 2014 (5 months)

Prepared legal documents and memoranda for matters including separation and pre-marital agreements, and supported client meetings by preparing discovery responses. Assisted with trial preparation, document review, billing, and scheduling.

Legal Memoranda Discovery Responses Trial Preparation Document Review Billing Support Client Meetings Scheduling

Education

Degrees, certifications, and relevant coursework

Roger Williams University School of Law

Juris Doctor, Law

Grade: GPA 3.0/4.00

Activities and societies: Vice Chair, Honor Board (2012-2013); Member, Honor Board (2011-2012).

Earned a Juris Doctor from Roger Williams University School of Law (May 2013). Authored a thesis examining male and same-sex male domestic violence victims and the obstacles they face in society and the legal system.

Massachusetts College of Liberal Arts

Bachelor of Arts, History

Grade: GPA 3.5/4.00

Activities and societies: Member, Alpha Phi Theta; Dean’s List; Member, National Scholars Honor Society; Presenter, MCLA Undergraduate Research Conference; Senate Award for outstanding community work and recognition.

Earned a Bachelor of Arts in History from Massachusetts College of Liberal Arts, graduating magna cum laude (May 2009).