Laura Truxal
@lauratruxal
Senior Operations Manager at AmTrust Financial Services, improving systems and guiding operations through training and continuous improvement.
United StatesWhat I'm looking for
At AmTrust Financial Services, Inc., I work as a Senior Operations Manager, following my earlier role as Training Manager. My learning includes operational excellence and creating a culture of continuous improvement.
At TravelCenters of America, I progressed from Corporate Trainer to Supervisor of Call Center Corporate Training. I also worked as a Truck Service TSA and Cashier.
My background includes Operation Resource Management in the United States Air Force and owning Tranqil Palms Massage Therapy. I studied Business at Indiana Wesleyan University and completed training in program design, learning strategy, and operations management.
Experience
Work history, roles, and key accomplishments
Worked as Senior Operations Manager at AmTrust Financial Services, Inc..
Worked as Training Manager at AmTrust Financial Services, Inc..
Worked as Supervisor of Call Center Corporate Training at TravelCenters of America.
Worked as Corporate Trainer at TravelCenters of America.
Worked as Truck Service TSA at TravelCenters of America.
Worked as Owner / Massage Therapist at Tranqil Palms Massage Therapy.
Worked as Cashier at TravelCenters of America.
Worked as Cage Cashier at Presque Isle Downs and Casino.
Worked as Operation Resource Management at United States Air Force.
Education
Degrees, certifications, and relevant coursework
Community College of the Air Force
Certificate, Operation Resource Management
Ashford University
Educational/Instructional Media Design
Holding Yourself Accountable
Dec 2021
Executive Presence on Video Conference Calls
Mar 2022
Balto
Balto Academy | Real-Time Guidance
Mar 2022
Staying Organized While Working Remotely or On-Site
Jul 2022
Change Management Foundations
Jul 2022
Coaching Skills for Leaders and Managers
Aug 2022
Having Difficult Conversations: A Guide for Managers
Aug 2022
Critical Thinking for Better Judgment and Decision-Making
Aug 2022
Taking the Fear out of Feedback
Apr 2024
Be a Better Manager by Motivating Your Team
May 2024
Hiring and Supporting Neurodiversity in the Workplace
Jun 2024
Nano Tips for Working Inclusively with Neurodivergent Employees with Ellie Middleton
Jun 2024
Creating a Culture of Continuous Improvement
Jun 2024
Indiana Wesleyan University
Associate's degree, Business
2014 - 2017
Taking Charge of Your Leadership Conversations
Jun 2023
Peer Coaching for Leaders, Managers and Teams
Nov 2024
Performance Management: Setting Goals and Managing Performance
Nov 2024
Operational Excellence Foundations
Sep 2024
Leadership Strategies for Women
Feb 2025
The Power of Having Fun
Aug 2025
Microsoft 365 Copilot Quick Tips
Jun 2026
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Social media
Job categories
Interested in hiring Laura?
You can contact Laura and 90k+ other talented remote workers on Himalayas.
Message LauraGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
