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laura Restrepo

@laurarestrepo

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Bilingual Virtual Medical Assistant supporting clinics with patient scheduling, intake, and medical documentation.

Colombia

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What I'm looking for

I’m ready to support a healthcare team with patient communication, scheduling, intake, and administrative tasks so providers can focus on patient care.

As a certified Nursing Assistant, I’ve supported patient intake, appointment coordination, and medical documentation in clinical settings.

In my Healthcare Administrative & Patient Support Assistant role, I managed patient communication, scheduling, and documentation.

I also supported follow-ups and coordination with healthcare staff, helping clinics manage administrative tasks alongside patient care.

I provide English- and Spanish-language patient support, including appointment confirmations, records management, and translation for patient communication.

Experience

Work history, roles, and key accomplishments

Healthcare Administrative & Patient Support Assistant

Clinical Setting

Managed patient communication, scheduling, and documentation. Supported intake, follow-ups, and coordination with healthcare staff.

Patient Communication Scheduling Documentation Intake Follow ups Coordination

Healthcare Administrative & Patient Support Assistant

Clinical Setting

Managed patient communication, scheduling, and documentation. Supported intake, follow-ups, and coordination with healthcare staff.

Patient Scheduling Data Entry Medical Documentation Patient Communication Appointment Coordination Spanish English Translation

Education

Degrees, certifications, and relevant coursework

Nursing Assistant

Nursing Assistant, Nursing

Grade: 4.7

Activities and societies: Patient scheduling & calendar management Appointment confirmations & follow-ups Patient intake & data entry Email, phone & chat support (English/Spanish) Medical documentation & records management Spanish–English translation for patient communication

Certified Nursing Assistant with hands-on experience in clinical settings, supporting patient intake, appointment coordination, and medical documentation.