Open to opportunities

Laura Eviluoto

@lauraeviluoto

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Driven DevOps Engineer with a strong focus on collaboration and solutions.

Australia

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What I'm looking for

I am looking for a role that values collaboration, offers growth opportunities, and allows me to leverage my technical skills to solve complex problems.

As a DevOps Engineer at Psonic, I manage and optimize global infrastructure by blending system administration, automation, and performance tuning to deliver reliable, scalable solutions. My role involves supporting software and firmware releases, refining CI/CD pipelines, and strengthening monitoring for clearer system visibility. I thrive in fast-paced, ever-evolving remote environments, collaborating daily with global teams and enterprise clients to keep operations running smoothly and securely.

My background as an elite-level team athlete has instilled in me a disciplined, resilient, and goal-oriented mindset. I embrace challenges with a focused approach, adapt quickly under pressure, and continuously seek growth. These qualities have earned me strong feedback throughout my career, and I’m always eager to bring my drive and dedication to high-performing teams. I believe in building genuine relationships with colleagues and stakeholders, which allows me to navigate challenges with confidence and make a real difference.

Experience

Work history, roles, and key accomplishments

Current

Junior DevOps Engineer

Current

Psonic Pty Ltd

Oct 2024 - Present (11 months)

As a Junior DevOps Engineer, I manage and optimize global infrastructure by blending system administration, automation, and performance tuning to deliver reliable, scalable solutions. I support software and firmware releases, refine CI/CD pipelines, and strengthen monitoring for clearer system visibility.

System Administration Automation Performance Tuning CI CD Pipelines Monitoring Troubleshooting Agile Methodologies Git Python

Microsoft Dynamics 365 Support Analyst

Data#3

Mar 2023 - Present (2 years 6 months)

As a Microsoft Dynamics 365 Support Analyst, I developed an understanding of agile thinking as it relates to technical knowledge and soft skills. I troubleshooted and escalated complex technical issues, identified recurring problems, and provided solutions to the Dynamics 365 team.

Microsoft Dynamics 365 Technical Support Troubleshooting Agile Methodologies QA Testing Process Improvement System Integration Salesforce SQL

Operations Specialist / Customer Care Specialist

Edenred Finland Oy

Dec 2020 - Present (4 years 9 months)

I quickly advanced from Customer Care Specialist to Operations Specialist, focusing on SaaS/PaaS technical knowledge. I coordinated customer integrations from start to finish, working with internal and external stakeholders.

SaaS PaaS Stakeholder Management Project Management Technical Communication System Processes Internal Testing

Customer Care Specialist

Gigantti Finland

May 2020 - Present (5 years 4 months)

This role required a strong understanding of product knowledge and customer needs, with assistance provided by email, phone, and live chat platforms. I managed all customer requests while liaising with operations, logistics, and supply chain departments.

Customer Service Product Knowledge B2C Sales Logistics Coordination Communication Problem Solving Customer Relationship Management

Group Fitness Instructor

F45 Functional Fitness Studio

Dec 2019 - Present (5 years 9 months)

As an F45 fitness instructor, I was responsible for ensuring customers achieved their fitness goals in a supportive and encouraging environment. I developed effective marketing strategies through the management of company social media accounts.

Fitness Instruction Customer Satisfaction B2C Sales Social Media Marketing Communication Client Engagement Goal Setting

Bar Manager

Longboards Laidback Eatery and Bar

Oct 2016 - Present (8 years 11 months)

This was a managerial position within a fast, friendly, and professional service environment that catered to meeting clients' needs as they arose. My customer-oriented mindset and strong understanding of service needs allowed me to excel in this role.

Bar Management Customer Service Inventory Management Budgeting Communication Team Leadership Staff Training Problem Solving Client Relations

Education

Degrees, certifications, and relevant coursework

Haaga-Helia

Bachelor of Business Information Technology, Business Information Technology

Completed a Bachelor of Business Information Technology at Haaga-Helia in Helsinki, Finland. This program provided a strong foundation in IT systems and business applications.

Unknown

Diploma of Leadership and Management, Leadership and Management

Obtained a Diploma of Leadership and Management in Australia. This diploma focused on developing essential leadership and management skills.

Atlassian

Professional Certificate, Agile Project Management

Earned a Professional Certificate in Agile Project Management from Atlassian. This certification enhanced skills in agile methodologies and project coordination.