Open to opportunities

Laura DeMondo

@laurademondo

Message

I grow enterprise client revenue, adoption, retention, and strategic partnerships.

United States

Message

What I'm looking for

I'm looking to lead strategic enterprise client relationships, use data to improve adoption and retention, and partner cross-functionally to deliver measurable business outcomes.

I've built enterprise client relationships at Cars Commerce (Cars.com), managing $6M+ in annual recurring revenue and serving as a strategic advisor to OEM and national brand clients. I translate performance data into actionable recommendations that improve product adoption, renewals, client investment, and long-term business growth.

Across account management and client solutions roles, I've led executive business reviews, onboarding, implementation, retention planning, and cross-functional problem solving with Product, Analytics, Sales, Operations, and Support teams. I also managed national digital advertising campaigns representing $20M+ in media investment and identified optimization opportunities that improved results by 25% year over year.

Experience

Work history, roles, and key accomplishments

Client Success Manager

Cars Commerce

Aug 2019 - Jan 2026 (6 years 5 months)

Managed a portfolio of enterprise OEM and national brand clients representing more than $6M in annual recurring revenue, serving as their primary strategic advisor. Built strong partnerships with senior client stakeholders and agency executives by aligning technology and marketing solutions that improved revenue performance.