Laura Chipman

Managed customer appointments and accurately recorded information for new work orders. Handled customer inquiries, provided updates on repairs, and ensured all work and pricing were approved before service.

Provided DEMO support, including R&D for design and presentation of white-labeled client structures. Oversaw onboarding of new clients, gathering requirements, and setting up accounts in the software system.

Facilitated all details involved in the lifespan of client files, from start to finish. Gathered and organized required documents for mortgage transactions and communicated with various stakeholders.

Maintained client files and managed legal documents and filings. Coordinated with realtors and handled general administrative duties including calendar maintenance and email monitoring.

Managed the entire lifecycle of client mortgage files, including gathering and organizing necessary documents. Facilitated communication between lenders, lawyers, realtors, and clients.

Handled sales, client maintenance, and appointment scheduling. Managed orders, invoicing, and performed general maintenance of hearing aids.

Performed various registry services including vehicle registration, licensing, and land titles searches. Also handled vital statistics inquiries.

Organized calendar invites and prepared meeting minutes for the engineering department. Managed projects for tender on the APC site and updated posts.

Managed onboarding and off-boarding of project team members, acting as a liaison with HR, IT, and Security. Designed and implemented the Cabin Teamsite (SharePoint) and developed processes and manuals.

Completed a diploma program focused on administrative support within the oil and gas sector. Gained skills relevant to the specific needs and operations of the industry.

Graduated with a diploma from Highwood High School. Developed foundational knowledge and skills during high school education.