EV
Open to opportunities

Elizabeth Vazquez

@elizabethvazquez

Detail-oriented claims investigator with strong analytical and problem-solving skills.

United States

What I'm looking for

I am looking for a role that values analytical skills and offers opportunities for professional growth.

I am a detail-oriented professional with extensive experience in claims investigation, customer service, and patient financial services. My strong analytical and problem-solving skills have been honed through years of working in fast-paced environments where accuracy and compliance are paramount. I excel in data entry, insurance verification, and maintaining adherence to healthcare regulations, ensuring that all processes are executed with the utmost precision.

Throughout my career, I have demonstrated my ability to multitask and prioritize effectively, handling sensitive information with discretion and professionalism. My experience as a Claims Investigator has equipped me with the skills to conduct thorough investigations, analyze evidence, and prepare detailed reports while upholding ethical standards. I am committed to delivering exceptional customer service and fostering positive interactions, which I believe are essential in any role.

Experience

Work history, roles, and key accomplishments

DD
Current

Claims Investigator

Department of Workforce Development

Apr 2022 - Present (3 years 2 months)

Conduct thorough investigations of unemployment claims, ensuring compliance with laws and policies. Analyze evidence, interview stakeholders, and prepare detailed reports while maintaining confidentiality and ethical standards.

SC

Patient Financial Services/Customer Service Representative

Shared Services Center

Aug 2015 - Apr 2022 (6 years 8 months)

Verified patient insurance coverage and benefits, resolved claim issues, and ensured accurate billing. Assisted patients with inquiries, maintaining a positive customer experience and high accuracy in data entry.

Education

Degrees, certifications, and relevant coursework

SS

South Side High School

High School Diploma

High School Diploma.

Tech stack

Software and tools used professionally

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Elizabeth Vazquez - Claims Investigator - Department of Workforce Development | Himalayas