Elizabeth Vazquez
@elizabethvazquez
Detail-oriented claims investigator with strong analytical and problem-solving skills.
What I'm looking for
I am a detail-oriented professional with extensive experience in claims investigation, customer service, and patient financial services. My strong analytical and problem-solving skills have been honed through years of working in fast-paced environments where accuracy and compliance are paramount. I excel in data entry, insurance verification, and maintaining adherence to healthcare regulations, ensuring that all processes are executed with the utmost precision.
Throughout my career, I have demonstrated my ability to multitask and prioritize effectively, handling sensitive information with discretion and professionalism. My experience as a Claims Investigator has equipped me with the skills to conduct thorough investigations, analyze evidence, and prepare detailed reports while upholding ethical standards. I am committed to delivering exceptional customer service and fostering positive interactions, which I believe are essential in any role.
Experience
Work history, roles, and key accomplishments
Claims Investigator
Department of Workforce Development
Apr 2022 - Present (3 years 2 months)
Conduct thorough investigations of unemployment claims, ensuring compliance with laws and policies. Analyze evidence, interview stakeholders, and prepare detailed reports while maintaining confidentiality and ethical standards.
Patient Financial Services/Customer Service Representative
Shared Services Center
Aug 2015 - Apr 2022 (6 years 8 months)
Verified patient insurance coverage and benefits, resolved claim issues, and ensured accurate billing. Assisted patients with inquiries, maintaining a positive customer experience and high accuracy in data entry.
Call Center Operator
Parkview Hospital
May 2012 - Oct 2014 (2 years 5 months)
Assisted patients with meal orders, ensuring compliance with dietary restrictions. Collaborated with healthcare staff to address dietary needs and responded to inquiries with professionalism and empathy.
Education
Degrees, certifications, and relevant coursework
South Side High School
High School Diploma
High School Diploma.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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